Combine profiles

[Botox]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.

Can I retrieve playlists from a deleted profile? I tried to update my payment method, current account is tied to a former email address, I have paid for a new subscription with my new email but now I can’t change my email on current account.

[Vasil]

Hey @Botox,

Thanks for posting in the Community!
Is your new email address tied to a new account?
If so, could you log in your new profile, change the email with anything else (so the email gets freed up) and then use the new email for an email change on your regular account?

Let us know how it goes or if any questions arise.
Cheers!