Credit card info update fails

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Credit card info update fails

bengusu
Newbie

Hi, I need to update my credit card info, however Spotify website does not proceed my update requests. No problem with the bank, the only issue is the name of the card holder is different than mine - my mother's. Do I have to have a credit card on my name in order to pay? Why my update request keeps failing? 

1 Reply

Re: Credit card info update fails

Rock Star 16
Rock Star 16

Hey, @bengusu!

Did your last payment fail on the renewal date?

Let me know :)

EthanS1Rock Star 16
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