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DOUBLE CHARGED

DOUBLE CHARGED

Avatar of pgeo945
Newbie
2018-03-07 07:15 PM

I signed up for the premium family and cancelled my regular subscription and just noticed they have been charging me for BOTH ACCOUNTS!

 

How do I get refunded for this?!

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Avatar of Billy-J
Spotify Star
Spotify Star
2018-08-18 04:33 AM

Hey @pgeo945, apologies for the late reply, but maybe I can still help 🙂

I am sorry to hear this. If you’ve been charged twice, I would recommend looking at this Spotify Answer for more information and for what to do next.

 

Happy Listening 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
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