DUO PLAN ISSUE

[DSP11]

My Question or Issue

I have purchase Duo plan. But my another friend is not able to join the plan. Have sent the invite,  Even after putting same address, it’s not accepting. It just address didn’t match. The plan is going waste. And u want to change my plan to single user. How do I do that.

thanks.

[Maxim]

Hey @DSP11,

Thanks for reaching out.

Please share the exact error message they're seeing 🙂 A screenshot of it would work too.