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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128717 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56873 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231931 Views
144 replies
13 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceSamsung S23 UltraOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just wr...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device Samsung S23 Ultra Operating Syst...
Spotify Star
688 Views
1 replies
0 likes
I recently purchased five 3-month gift cards for family members. When I tried to create the account using the gift cards none of them worked. I took them back to the store where I purchased them and they advised that they could not reactivate them as...
I recently purchased five 3-month gift cards for family members. When I tried to create the account using the gift cards none of them worked. I took them back to the store where I purchased them and ...
Moderator
581 Views
4 replies
0 likes
Eu tinha uma conta através do meu número de telefone, perdi o celular com chip e não consegui recuperar agora com outro celular não consigo acessar a conta pois não tenho mais acesso ao chip não consigo usar nem cancelar e vocês ainda estão cobrando ...
Eu tinha uma conta através do meu número de telefone, perdi o celular com chip e não consegui recuperar agora com outro celular não consigo acessar a conta pois não tenho mais acesso ao chip não cons...
Visitor
6361 Views
8 replies
1 likes
PlanPremium (Duo and Family)CountryUSDevice Operating System My Question or IssueI am trying to change from a Duo Premium Plan to a Family Premium Plan. In the Duo I am the Manager and in the Family I will just be a member. I keep getting an error me...
Plan Premium (Duo and Family) Country US Device Operating System My Question or Issue I am trying to change from a Duo Premium Plan to a Family Premium Plan.&nb...
Spotify Star
559 Views
1 replies
0 likes
PlanPremium FamilyCountrycurrently Switzerland (but Singapore in the past) My Question or IssueI moved from Singapore to Switzerland and just updated the country in the setup page. I will pay in September the amount in CHF but I also want to switch t...
Plan Premium Family Country currently Switzerland (but Singapore in the past) My Question or Issue I moved from Singapore to Switzerland and just updated the country in the setup...
Spotify Star
364 Views
1 replies
0 likes
Muy buenas. Desde que inicie a usar Spotify Premium en Marzo de 2024 no me ha llegado ningún mail a Gmail con el recibo de pago (solo me llego el primero, pero los siguientes no).Entiendo que los puedo ver a todos los recibos de pago dentro de la Cue...
Muy buenas. Desde que inicie a usar Spotify Premium en Marzo de 2024 no me ha llegado ningún mail a Gmail con el recibo de pago (solo me llego el primero, pero los siguientes no). Entiendo que los p...
Moderator
502 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently checked my Spotify charges and noticed for the Duo Plan I have been subscribed to ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recen...
Spotify Star
449 Views
1 replies
0 likes
Hi my premium plan is expire tomorrow and i tried for half an hour to cancel the premium account and I could not.cancel my account today only
Hi my premium plan is expire tomorrow and i tried for half an hour to cancel the premium account and I could not.cancel my account today only
Visitor
27591 Views
3 replies
1 likes
I tried for the free trial, and my account says that its still the free version but when i login in the web it says i have premium but on the app I don`t have the features of premium and nothign has changed so I used a gift card and it still doesn`t ...
I tried for the free trial, and my account says that its still the free version but when i login in the web it says i have premium but on the app I don`t have the features of premium and nothign has ...
Moderator
413 Views
3 replies
0 likes
PlanPremium familyCountryIndiaMy Question or IssueAs spotify doesnt offer a yearly subscription in India anymore, I got a 3 months subscription for premium family. Now if I buy same pack three times more (total 4 times 3x4= 12 months) will the additi...
Plan Premium family Country India My Question or Issue As spotify doesnt offer a yearly subscription in India anymore, I got a 3 months subscription for premium family. Now if I buy same pack th...
Casual Listener
548 Views
2 replies
0 likes
last month june 8th, I paid for the spotify single pass for 13 dollars and yesterday they deducted it from my account and but it was the day before the deadline, I got really confused and I canceled my subscription and thought that my premium was sti...
last month june 8th, I paid for the spotify single pass for 13 dollars and yesterday they deducted it from my account and but it was the day before the deadline, I got really confused and I canceled ...
Moderator
201 Views
1 replies
0 likes
PlanPremium DuoCountrySwitzerlandDeviceiPhone iPhone (Husbands)Operating System17.5.1 (Husbands) My Question or IssueI have invited my husband to join my premium duo plan I recently upgraded to. To join he needs to enter his residential address and i...
Plan Premium Duo Country Switzerland Device iPhone iPhone (Husbands) Operating System 17.5.1 (Husbands) My Question or Issue I have invited my husband to join my premium duo ...
Visitor
3578 Views
4 replies
1 likes
PlanPremium DuoCountryChileDevice(Samsung Galaxy A74 / A24 )Operating System(iOS 13) My Question or IssueHello, I recently changed my premium to Duo hoping I could add my partner to it, I'm Argentinian and he's from Chile and recently I traveled to s...
Plan Premium Duo Country Chile Device (Samsung Galaxy A74 / A24 ) Operating System (iOS 13) My Question or Issue Hello, I recently changed my premium to Duo hoping I could add my par...
Moderator
847 Views
5 replies
0 likes
PlanDuo My Question or IssueI cant choose globe phone card to be my duo plan payment like before,and can’t find this payment on Spotify premium page,what should I renewal my premium?this is my only way to purchase
Plan Duo My Question or Issue I cant choose globe phone card to be my duo plan payment like before,and can’t find this payment on Spotify premium page,what should I renewal my prem...
Spotify Star
306 Views
1 replies
0 likes
Plan Free to premium Country Israel Device Galaxy A54 5G, Windows 11 with Google Chrome PC Operating System Android 14, Windows 11 My Question or Issue Hello, when I try to start the 1 month free trial with PayPal I always get this error: "Please go ...
Plan Free to premium Country Israel Device Galaxy A54 5G, Windows 11 with Google Chrome PC Operating System Android 14, ...
Spotify Star
588 Views
1 replies
0 likes
Hi all, I'm the CTO of a company and I'd like to do as perk to all my developers a Spotify premium plan paid by the company. What is the best plan to address this goal? Do you know if Spotify has a dedicated plan for this scope? Best,Mirko
Hi all, I'm the CTO of a company and I'd like to do as perk to all my developers a Spotify premium plan paid by the company. What is the best plan to address this goal? Do you know ...
Spotify Star
1256 Views
3 replies
0 likes
PlanPremium DuoCountryTürkiyeDeviceiPhone 13 Pro MaxOperating SystemiOS 17My Question or IssueHi! I can’t pay for subscription Duo. There is an information: The payment is failed. Please try again, use a different payment card or a different payment ...
Plan Premium Duo Country Türkiye Device iPhone 13 Pro Max Operating System iOS 17 My Question or Issue Hi! I can’t pay for subscription Duo. There is an information: The payment is fa...
Spotify Star
545 Views
1 replies
0 likes
CountrySpainDevice(iPhone SE 2022) My Question or IssueI plan to upgrade to Spotify Duo but only for a month, after that i plan to join the Students plan. Will that be possible?The Duo page sais this "Note: Plan members can only change plans once eve...
Country Spain Device (iPhone SE 2022) My Question or Issue I plan to upgrade to Spotify Duo but only for a month, after that i plan to join the Students plan. Will that be possib...
Spotify Star
477 Views
1 replies
0 likes
Just added my mother in law to premium family plan and she is the only 1 of 4 people that receives ads. Any help would be appreciated
Just added my mother in law to premium family plan and she is the only 1 of 4 people that receives ads. Any help would be appreciated
Moderator
659 Views
1 replies
0 likes
I had this account for years now and I was a student when I first got it. I am no longer a student, and but my plan still says I have access to Hulu. I read through the subscription plans. It made it sound like if I already had Spotify with Hulu acce...
I had this account for years now and I was a student when I first got it. I am no longer a student, and but my plan still says I have access to Hulu. I read through the subscription plans. It made it...
Spotify Star
1315 Views
1 replies
0 likes
