Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 183802 Views
- 116 replies
- 12 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
on the spotify app, there’s a special offer where it’s cheaper. when i go to buy it, it’s full price and i cant get the special offer.
I signed up for free Spotify. Starting in January 2022 I have been charged $10.59 monthly. I checked my account and it says I have a free account. I did listen to 1 podcast on January on Spotify. Did this start the recurring charge ? How can I rectif...
PlanDuo PremiumCountryUSADeviceGoogle Pixel 6a & 7Operating SystemAndroid 14 My Question or Issue I am trying to modify my subscription from Premium Duo to Basic Duo. When I try to do this in the mobile app I get the following message (see attached i...
Paguei premium e meu Spotify continua com propaganda
PlanFree/PremiumCountryUnited KingdomDeviceIphone 15 Pro MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a 3 months Free trial on september 7th , however it is now the 9th and i don’t have premium anymore? Please ...
Can I get my money back if I subscribed today and switched to the free version today?
I just got an email saying my card was declined. I didn’t initially click on the link provided as I’m in cybersecurity. Instead I went to the website. Turns out my account literally is renewing, and my card just changed. I couldn’t access my account ...
I am after details on whether SPotify offer companies a reduced rate in exchange for promoting it to their empoyees?
PlanPremiumCountryUSA DeviceSamsung GalaxY NOTE 20Operating SystemAndroid My Question or Issue recently switched from Premium family plan to Basic family plan as I do not listen to podcasts and used a valid payment method to pay for it. I then receiv...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
@admin pl. delete this thread. ThanksPlanFree/PremiumCountry India Device(iPhone 13, Samsung Galaxy 20)Operating System(iOS 17, Android , Windows 11,etc.) My Question or Issue
PlanFree/PremiumCountryU.S.Device(iPhone 11)Operating System(iOS 17) My Question or IssueI bought spotify premium on aug 26 and it has changed to the free version today i would like to know why.
Hi, I left a family plan and I want to rejoin it but it’s now allowing me. Gives me error saying I have to wait 12 months. why can’t I re join the same plan?
So, I am unable to check offer due to the change region and I did download Spotify when I was in India but when I moved to Dubai, I changed my my region to UAE in spotify,I am unable to see the prices of the ongoing options to resume my premium subsc...
Hello, I can’t sign up for a premium subscription in PayPal, it says authorization
I sent my husband the link, we allways do .Now I paid for 12 months, but he didnt have access.PlanDuo PremiumCountryPeruDeviceiPhone 14Operating SystemiOS 10 My Question or IssueHow can I do ?
Hi folks, I invited my wife to a duo plan. She can't join because though we live together, my payment card was issued in another country. So every time she tries to accept the invitation there is an error saying she is trying to log in from a differe...
PlanFree/PremiumCountryBangladeshDevice(iPhone 15 proOperating Systemios 8 My Question or Issue
PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI changed my credit card several times but Spotify keeps charging the old card. Could you ple...
Hello everyone, Here is my issue, I suscribed to Spotify Duo while my account was set up in France. I now live in Belgium so I followed every steps to change country after realizing that my account was set up in France. If I understood well, I now ha...