Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62419 Views
- 43 replies
- 3 likes
- 62419 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8079 Views
- 23 replies
- 2 likes
- 8079 Views
- 23 replies
- 2 likes
Received an offer to get back to premium and it doesn't work
I've got two mails to get back to Premium with 1 month free and when I click on it (it is supposable valid till November 1st) and it says I am not elligeable.
- I've got two mails to get back to Premium with 1 month free and when I click on it (it is supposable valid till November 1st) and it says I am not elligeable.
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- Spotify Star
- 137 Views
- 1 replies
- 1 likes
- 137 Views
- 1 replies
- 1 likes
Superuser Contribution Mi pago por PayPal se efectuó hace 6 días y no se refleja en la aplicación
Realice un pago mediante paypal, el dinero fue retirado de mi cuenta vinculada a paypal pero han pasado días y aun me pide renovar membresía
- Realice un pago mediante paypal, el dinero fue retirado de mi cuenta vinculada a paypal pero han pasado días y aun me pide renovar membresía
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- Moderator
- 119 Views
- 1 replies
- 0 likes
- 119 Views
- 1 replies
- 0 likes
Superuser Contribution I have charges for premium and I'm not premium
I tried to get premium three times, but my credit card was declined.I checked my bank account and I have the three charges, but I'm not premium yetWhat can I do?
- I tried to get premium three times, but my credit card was declined. I checked my bank account and I have the three charges, but I'm not premium yet What can I do?
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- Moderator
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Superuser Contribution He cancelado premium, pero sigue saliendo que lo tengo
PlanFree/PremiumCountryEspanaDeviceiPhone SE2My Question or IssueTenia premium duo, lo cancele y la otra persona ya no tiene premium, pero yo que lo contrate y cancele, me llego un correo de Spotify diciendome que la suscripcion ha fue cancelada; aun...
- Plan Free/Premium Country Espana Device iPhone SE2 My Question or Issue Tenia premium duo, lo cancele y la otra persona ya no tiene premium, pero yo que lo contrate y cancele, me llego un corr...
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- Moderator
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Im from Argentina and I was paying in pesos argentinos and now I have to pay in dollars why??
When I look how much is my plan I see it in pesos argentinos but when I see my payment it was in dollars. How can I do to pay only in pesos argentinos??? Thanks.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operatin...
- When I look how much is my plan I see it in pesos argentinos but when I see my payment it was in dollars. How can I do to pay only in pesos argentinos??? Thanks. Plan Free/Premium Country ...
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- Visitor
- 482 Views
- 2 replies
- 0 likes
- 482 Views
- 2 replies
- 0 likes
Can I transfer active gift card subscription to family plan?
I activated a 1 year solo subscription on my account via gift card. The rest of my family wants to upgrade to a family subscription paid monthly. What will happen to the remaining 9 months on my gift card subscription?
- I activated a 1 year solo subscription on my account via gift card. The rest of my family wants to upgrade to a family subscription paid monthly. What will happen to the remaining 9 months on my gift...
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- Spotify Star
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
I accidentally buy premium 2 times for 3 month.can it be change to 12 month
I need to change my plan to 12 month … as I spend two times for the same subscription… as I didn’t received any message or email that my payment is done
- I need to change my plan to 12 month … as I spend two times for the same subscription… as I didn’t received any message or email that my payment is done
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- Spotify Star
- 176 Views
- 1 replies
- 1 likes
- 176 Views
- 1 replies
- 1 likes
Superuser Contribution Where does spotify send 3 month trial code?
I tried to take the offer for the free trial from this URL: https://www.spotify.com/us/claim/paypal/However after I enter my account details it prompts me to enter a code I’m supposed to receive but doesn’t specify where I’m supposed to receive it. I...
- I tried to take the offer for the free trial from this URL: https://www.spotify.com/us/claim/paypal/ However after I enter my account details it prompts me to enter a code I’m supposed to rec...
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- Visitor
- 20319 Views
- 15 replies
- 1 likes
- 20319 Views
- 15 replies
- 1 likes
Superuser Contribution why my plan changes from student to individual. spotify didn't even notify
I was shocked in the auto renew when it shows a double price because I thought I'm in the student plan
- I was shocked in the auto renew when it shows a double price because I thought I'm in the student plan
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- Moderator
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
fui taxado pelo banco e não recebi meu Premium universitário
fiz o pagamento do Premium universitário, fui taxado e não recebi o serviço
- fiz o pagamento do Premium universitário, fui taxado e não recebi o serviço
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- Spotify Star
- 151 Views
- 3 replies
- 0 likes
- 151 Views
- 3 replies
- 0 likes
Superuser Contribution Meu Spotify foi cobrado duas vezes
Hj dia 17/10 foram cobradas duas vezes o msm valor do meu plano
- Hj dia 17/10 foram cobradas duas vezes o msm valor do meu plano
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- Moderator
- 121 Views
- 1 replies
- 0 likes
- 121 Views
- 1 replies
- 0 likes
Superuser Contribution i have been deducted twice from my account
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Moderator
- 111 Views
- 1 replies
- 0 likes
- 111 Views
- 1 replies
- 0 likes
Superuser Contribution Payment Country
I am in Austria and cannot pay with my credit cards.
- I am in Austria and cannot pay with my credit cards.
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- Moderator
- 102 Views
- 1 replies
- 0 likes
- 102 Views
- 1 replies
- 0 likes
Credit card compromised
Credit card was compromised and locked. I am waiting for a new one ....takes a week. Got a notice payment was declined...trying to ask for one week grace til new card arrives but no way to do so
- Credit card was compromised and locked. I am waiting for a new one ....takes a week. Got a notice payment was declined...trying to ask for one week grace til new card arrives but no way to do so
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
How do IHow do I cancel my subscription cancel my subscription
How do I cancel my subscription
- How do I cancel my subscription
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- Spotify Star
- 292 Views
- 3 replies
- 0 likes
- 292 Views
- 3 replies
- 0 likes
Superuser Contribution payment in differet country
my account is set for spain but wanna change to canda and pay subscription with those rates
- my account is set for spain but wanna change to canda and pay subscription with those rates
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- Moderator
- 94 Views
- 1 replies
- 0 likes
- 94 Views
- 1 replies
- 0 likes
Superuser Contribution I took over payments for my daughters account, now she cant be added? \
It keeps saying its a duplicate account when she tries to login, I will cancel my acct and go to pandora, because this is BS. Its a new account, just using the same account.
- It keeps saying its a duplicate account when she tries to login, I will cancel my acct and go to pandora, because this is BS. Its a new account, just using the same account.
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- Moderator
- 114 Views
- 1 replies
- 0 likes
- 114 Views
- 1 replies
- 0 likes
gift card
My Question or IssueI was given a gift card,went to scratch off seal to reveal the code and scratched off code,anyway I can redeem this voucher?
- My Question or Issue I was given a gift card,went to scratch off seal to reveal the code and scratched off code,anyway I can redeem this voucher?
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Superuser Contribution charged for premium individual AND Dou
PlanPremium Individual AND DuoCountryUSADeviceiPhone 12Operating SystemiOS 16.7 My Question or IssueI had a Premium Individual account and signed up for Duo. Now I am being charged for both. I am the plan manager on the DUO and I sent the link to my ...
- Plan Premium Individual AND Duo Country USA Device iPhone 12 Operating System iOS 16.7 My Question or Issue I had a Premium Individual account and signed up for Duo. Now I am...
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- Not applicable
- 2014 Views
- 2 replies
- 0 likes
- 2014 Views
- 2 replies
- 0 likes
Superuser Contribution Failed subscription
I trued subscribing for the first time in the student plan and it said the payment failed but it was actually taken from my account then i tried again and the same happened so i subscribed and payed twice but its not workingCountryEgyptDevice(iPhone ...
- I trued subscribing for the first time in the student plan and it said the payment failed but it was actually taken from my account then i tried again and the same happened so i subscribed and payed ...
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- Moderator
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes