Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 145236 Views
- 99 replies
- 12 likes
- 145236 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16867 Views
- 27 replies
- 4 likes
- 16867 Views
- 27 replies
- 4 likes
I paid for premium mini but still i am getting ads, Please advise.
Premium mini is not working , please check and advise
- Premium mini is not working , please check and advise
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- Spotify Star
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
Cannot upgrade to family plan
PlanPremium individualCountryUSA My Question or IssueI cannot get my account to upgrade to a family premium account. I was sent to the app, where I tried to upgrade from my phone, but it said that my google account wasn't the one I was paying with, w...
- Plan Premium individual Country USA My Question or Issue I cannot get my account to upgrade to a family premium account. I was sent to the app, where I tried to upgrade from my p...
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- Spotify Star
- 247 Views
- 1 replies
- 0 likes
- 247 Views
- 1 replies
- 0 likes
Superuser Contribution No me deja entrar en el plan de estudiantes
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- Moderator
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
audiobooks don't show in my browse all
I am subscribing to Premium Individual, which is supposed to give me access to audiobooks, but when I search for them under Search -> Browse all, they don't appear as a category. What can I do?
- I am subscribing to Premium Individual, which is supposed to give me access to audiobooks, but when I search for them under Search -> Browse all, they don't appear as a category. What can I do?
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- Spotify Star
- 269 Views
- 1 replies
- 0 likes
- 269 Views
- 1 replies
- 0 likes
Paid for an account that used a promo for free spotify premium.
So I did a kind thing for a friend, (no longer friends) and I let them use a spotify premium free deal. I didn't realize that my paypal account was tied to it, and today I got charged for premium. Is there any way I can get my money back? I can link ...
- So I did a kind thing for a friend, (no longer friends) and I let them use a spotify premium free deal. I didn't realize that my paypal account was tied to it, and today I got charged for premium. Is...
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- Spotify Star
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
I can't pay with a maestro card
Ik heb een proefperiode van 3 maanden lang met de code van H&M maar ik kan dat niet gebruiken omdat ik niet kan betalen mat een maestro kaart.
- Ik heb een proefperiode van 3 maanden lang met de code van H&M maar ik kan dat niet gebruiken omdat ik niet kan betalen mat een maestro kaart.
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- Spotify Star
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
Superuser Contribution Student Plan
Plan: Premium StudentCountry: United States Device: iPhone 11 Pro MaxOperating System: iOS My Question or Issue: I'm a transfer college student and I've been using my previous college's email address for my premium student plan up until now. I am try...
- Plan: Premium Student Country: United States Device: iPhone 11 Pro Max Operating System: iOS My Question or Issue: I'm a transfer college student and I've been using my previous c...
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- Moderator
- 295 Views
- 3 replies
- 0 likes
- 295 Views
- 3 replies
- 0 likes
No se reflejó mi pago
Realice pago el 4 de julio pero sigo con comerciales, no se hizo efectivo el pago
- Realice pago el 4 de julio pero sigo con comerciales, no se hizo efectivo el pago
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- Spotify Star
- 171 Views
- 2 replies
- 0 likes
- 171 Views
- 2 replies
- 0 likes
If I change plans , will I lose my content ?
If I down grade from Premium Family to basic premium , will I lose my library and downloaded songs ?
- If I down grade from Premium Family to basic premium , will I lose my library and downloaded songs ?
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- Spotify Star
- 281 Views
- 2 replies
- 1 likes
- 281 Views
- 2 replies
- 1 likes
Spotify Premium / mighty3
I bought the Spotify premium account and added my two daughters to it so they can use the Mighty3 MP3 player at camp w/o internet. They were both working when they left to go to camp, but my one daughters stopped and she got a message saying "the tri...
- I bought the Spotify premium account and added my two daughters to it so they can use the Mighty3 MP3 player at camp w/o internet. They were both working when they left to go to camp, but my o...
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- Spotify Star
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
pague mi plan en la moneda equivocada
pague mi plan en la moneda equivocada yo soy de Costa Rica y me quivoque y pague en la modeda de Mexico quiero saber si me pueden ayudar
- pague mi plan en la moneda equivocada yo soy de Costa Rica y me quivoque y pague en la modeda de Mexico quiero saber si me pueden ayudar
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
I was debited for individual , and it’s saying my payment failed on my acc
I was debited for premium individual and Spotify is still saying that there’s an issue on my payment. I have log out and logged by in, still the same.
- I was debited for premium individual and Spotify is still saying that there’s an issue on my payment. I have log out and logged by in, still the same.
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- Spotify Star
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Cambio de cuenta Spotify para descuento de estudiante
Qué tal, el plan que quiero contratar es el de estudiante y envié mi información para verificación y al parecer fue aceptada pero el problema fue que al momento de seleccionar la cuenta Spotify para aplicar el descuento de estudiante seleccione una e...
- Qué tal, el plan que quiero contratar es el de estudiante y envié mi información para verificación y al parecer fue aceptada pero el problema fue que al momento de seleccionar la cuenta Spotify para ...
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- Casual Listener
- 266 Views
- 2 replies
- 0 likes
- 266 Views
- 2 replies
- 0 likes
Superuser Contribution Problema con Premium Duo
Chicos, alguien más tuvo problemas para registrarse en Premium Duo? Me sale que la página no existe y no me deja registrar
- Chicos, alguien más tuvo problemas para registrarse en Premium Duo? Me sale que la página no existe y no me deja registrar 😞
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- Moderator
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
says payment failed
basically i tried to pay but its saying payment failed even tho the card info is right and there is money in the account idk what to do atp.
- basically i tried to pay but its saying payment failed even tho the card info is right and there is money in the account idk what to do atp.
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- Casual Listener
- 338 Views
- 2 replies
- 0 likes
- 338 Views
- 2 replies
- 0 likes
Hello! the payment from my bank card does not go through
Hello! the payment from my bank card does not go through, there is money on the card, the profile region and the country in which the card was issued match, but when trying to pay, The payment failed error occurs. Please try again, use a different pa...
- Hello! the payment from my bank card does not go through, there is money on the card, the profile region and the country in which the card was issued match, but when trying to pay, The payment failed...
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Change from Family to Duo
Hi, I do have a Spotify Family account (if I’m correct because at the moment we started with Spotify there was no Duo possible then) but we are only with two of us. Therefore I want to change the account from Family to Duo. Only if I log in on a webb...
- Hi, I do have a Spotify Family account (if I’m correct because at the moment we started with Spotify there was no Duo possible then) but we are only with two of us. Therefore I want to chang...
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- Casual Listener
- 427 Views
- 6 replies
- 0 likes
- 427 Views
- 6 replies
- 0 likes
Changing from Spotify Student to Premium
PlanStudent CountryUKDeviceIPhone 11Operating SystemIOS QUESTION:I was on Spotify Premium and thought I was on student, when I noticed I changed it. However I didn’t realize that I would lose access to audiobooks. I had been using them and paid for e...
- Plan Student Country UK Device IPhone 11 Operating System IOS QUESTION: I was on Spotify Premium and thought I was on student, when I noticed I changed it. However I di...
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- Spotify Star
- 211 Views
- 3 replies
- 0 likes
- 211 Views
- 3 replies
- 0 likes
Can't opt for student premium plan anymore
PlanPremiumCountryIndiaDeviceRealme 11 X 5GOperating SystemAndroid My Question or IssueI'd been using the student plan for quite some time now. But now it shows that my current plan is no longer the student plan. I'm unable to switch back to the stud...
- Plan Premium Country India Device Realme 11 X 5G Operating System Android My Question or Issue I'd been using the student plan for quite some time now. But now it shows...
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- Spotify Star
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Duo Plan and audio books
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue : Wanting to know why some books are free for me, but my wife needs to purchase the books
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue : Wantin...
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes