Double Charged

[jht2008]

I had to get a new debit card after a fraudulent charge on my bank account. Doing so messed up a lot of my auto-renew accounts, including Spotify. I entered my new card number directly to my spotify account, and this month I've been charged through iTunes and Spotify directly. I realize the error is mine, since apparently I used to pay monthly through iTunes, but how can I get the second charge refunded? And the best method to insure it doesn't happen next month?

[Aimee_T]

Hi @jht2008, welcome to the Spotify Community!

In this case, we recommend that you contact us via email here or through our official social media channels on Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

Let us know how it goes and if you have any other questions.