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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68927 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133531 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70376 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253736 Views
155 replies
13 likes
Hi, Does the $2 for 2 months Premium deal for Playstation apply to each device linked to your account? Thanks!!
Hi, Does the $2 for 2 months Premium deal for Playstation apply to each device linked to your account? Thanks!!
Casual Listener
839 Views
2 replies
0 likes
Upgraded to Family Account and charged but still on FREE platform.
Upgraded to Family Account and charged but still on FREE platform.
Casual Listener
504 Views
4 replies
0 likes
Hi,On June 24th I paid for the promotion of 3 months for 9 pesos (Argentina)Today I used Spotify and it says I don't have the Premium subscriptionIt looks that you cancelled my subscription one month earlierPlease fix it Thanks
Hi, On June 24th I paid for the promotion of 3 months for 9 pesos (Argentina) Today I used Spotify and it says I don't have the Premium subscription It looks that you cancelled my subscription one...
Not applicable
243 Views
1 replies
0 likes
Je viens tout juste ce 24 aout de m'inscrire au premium, voulant profiter de 60 jours d'essais à partir du moment où l'on s'inscrit en aout. (d'habitude c'est 30 jours). Je m'inscrit donc et je vois que j'ai droit à 30 jours. J'essaye de contacter sp...
Je viens tout juste ce 24 aout de m'inscrire au premium, voulant profiter de 60 jours d'essais à partir du moment où l'on s'inscrit en aout. (d'habitude c'est 30 jours). Je m'inscrit donc et je vois ...
187 Views
0 replies
0 likes
"i cant upgrade my spotify to premium using smart it keep saying "oops something went wrong" this is my 5th day trying to register using my smart load
"i cant upgrade my spotify to premium using smart it keep saying "oops something went wrong" this is my 5th day trying to register using my smart load
Newbie
451 Views
1 replies
0 likes
I am on premium but for the last 3 months 2 payments have been taken out of my bank account one at the start of the month for 9.99 which is what I have signed up for and another 2 weeks later for 14.99 , last month I posted a message and was told it ...
I am on premium but for the last 3 months 2 payments have been taken out of my bank account one at the start of the month for 9.99 which is what I have signed up for and another 2 weeks later for 14....
Casual Listener
497 Views
2 replies
0 likes
Alright so this sounds weird, but I had added card to my old Spotify account and I don't have any more access to it and now they are charging me every month which I want to terminate. How do i do that? Ps : I don't have access to my previous email ne...
Alright so this sounds weird, but I had added card to my old Spotify account and I don't have any more access to it and now they are charging me every month which I want to terminate. How do i do tha...
Spotify Star
368 Views
1 replies
0 likes
Dear Spotify, I was charged the non-student rate for my student account. Not sure what to do to rectify the issue. Noticed other boards posted solutions of calling the credit card company, but I also read that you would be issued penalties. I am othe...
Dear Spotify, I was charged the non-student rate for my student account. Not sure what to do to rectify the issue. Noticed other boards posted solutions of calling the credit car...
Spotify Star
233 Views
1 replies
0 likes
I have just subscribed to the trial 30 days of Premium. I am very likely to keep the service. We may add an account for my wife under the Family option. BUT--what other charges can I expect? I see I will pay sales tax--no big surprise there; but a ce...
I have just subscribed to the trial 30 days of Premium. I am very likely to keep the service. We may add an account for my wife under the Family option. BUT--what other charges can ...
Spotify Star
295 Views
1 replies
0 likes
Just bought premium but don't have unlimited skips and always have to shuffle songs. I can still download songs though. I have signed out multiple times and I have a college subscription.
Just bought premium but don't have unlimited skips and always have to shuffle songs. I can still download songs though. I have signed out multiple times and I have a college subscription.
Spotify Star
312 Views
1 replies
0 likes
HelloI am a premium customer and I want to change to a family plan for my wife and me. But I just paid the monthly fee. I want to know if I select the family plan. Spotify will charge me 8.99 or 2 USD because I just made my payment. Thanks
Hello I am a premium customer and I want to change to a family plan for my wife and me. But I just paid the monthly fee. I want to know if I select the family plan. Spotify will charge me 8.99 or ...
Spotify Star
441 Views
1 replies
0 likes
Right now, I am using a Family Plan with my Family in Malaysia with Malaysia's Credit Card.However, We have moved to Thailand and willing to change region to Thailand with Thai's Credit Card.Question.1. If I changed the country from Malaysia to Thail...
Right now, I am using a Family Plan with my Family in Malaysia with Malaysia's Credit Card. However, We have moved to Thailand and willing to change region to Thailand with Thai's Credit Card. Ques...
Spotify Star
768 Views
1 replies
0 likes
Qué tal, al parecer tengo dos cuentas con mismo correo, y una de ellas está vinculada a Facebook y la otra no, y es la segunda la que tengo como premium, ¿cómo puedo quedarme con la vinculada con Facebook y traspasar la suscripción premium a esa?
Qué tal, al parecer tengo dos cuentas con mismo correo, y una de ellas está vinculada a Facebook y la otra no, y es la segunda la que tengo como premium, ¿cómo puedo quedarme con la vinculada con Fac...
2606 Views
0 replies
6 likes
He pagado premium recientemente, solo he podido descargar las canciones y escoger cualquiera. Pero las canciones se reproducen aleatoriamente y no me deja saltar canciones. Cada vez que intento saltar más de 4 veces me sale el siguiente mensaje adjun...
He pagado premium recientemente, solo he podido descargar las canciones y escoger cualquiera. Pero las canciones se reproducen aleatoriamente y no me deja saltar canciones. Cada vez que intento salta...
Spotify Star
416 Views
1 replies
0 likes
I logged into my account and signed up for premium , They already took the payment , it went thru shows as its gone thru , but my premium won't work . Can someone help me
I logged into my account and signed up for premium , They already took the payment , it went thru shows as its gone thru , but my premium won't work . Can someone help me
Roadie
252 Views
1 replies
0 likes
Eu fiz o Upgrade da conta Free para a conta Premium familiar. Porém nos aplicativos nossa conta não é considerada premium, ainda consta como free. Já fizemos o login algumas vezes, chegamos a desistalar e reinstalar o aplicativo e não obtivemos suces...
Eu fiz o Upgrade da conta Free para a conta Premium familiar. Porém nos aplicativos nossa conta não é considerada premium, ainda consta como free. Já fizemos o login algumas vezes, chegamos a desista...
Casual Listener
560 Views
4 replies
0 likes
I think I signed up for free spotify through facebook, and then set up premium through the web site. Now when I try to acccess the account on my tablet I can only seem to access the free account, even though I have confirmation from spotify if my hav...
I think I signed up for free spotify through facebook, and then set up premium through the web site. Now when I try to acccess the account on my tablet I can only seem to access the free accoun...
Spotify Star
519 Views
1 replies
0 likes
Mi subscripción a premium acaba de vencer el mes pasado y al quererlo obtener de nuevo la página de Spotify solo me da la opción de PLAN FAMILIAR o UNIVERSITARIO Ya solamente se puede adquirir premium comprando las tarjetas en las tiendas? Gracias po...
Mi subscripción a premium acaba de vencer el mes pasado y al quererlo obtener de nuevo la página de Spotify solo me da la opción de PLAN FAMILIAR o UNIVERSITARIO 😕 Ya solamente se puede adqui...
Roadie
506 Views
1 replies
0 likes
Hola, he tratado de pagar con dos tipos de tarjetas y aun asi no puedo pagar. Me sale el sigueinte error Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa...
Hola, he tratado de pagar con dos tipos de tarjetas y aun asi no puedo pagar. Me sale el sigueinte error Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocu...
Roadie
549 Views
1 replies
0 likes
Oi! Tenho uma conta gratuita, porém, há 2 dias recebi um e-mail, dizendo que esse mês é o aniversário da Spotify, e se eu clicar no link, ganho 1 ano de premium grátis!! Queria saber se é verdade, ou um golpe que tá rolando por aí. O e-mail parece be...
Oi! Tenho uma conta gratuita, porém, há 2 dias recebi um e-mail, dizendo que esse mês é o aniversário da Spotify, e se eu clicar no link, ganho 1 ano de premium grátis!! Queria saber se é verdade, ou...
Spotify Star
8414 Views
3 replies
0 likes
