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Double Charging

Double Charging

 

My husband and I joined our Spotify accounts to make one Spotify Premium Family. We are both being charged $14.99/month at two seperate times. I am the primary and sent him an invite for the family plan but the charge has been coming out of our account for almost a year and I cannot seem to resolve it. 

 

 </mod snip screenshots of bank details>

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1 Reply

Hey @christy994

Sorry to hear this.

 

If you’ve been charged twice I recommend looking at this Spotify Answer for more information and what to do next.

I hope this helps 🙂

Billy-JSpotify Star
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