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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130358 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
60952 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
239251 Views
147 replies
13 likes
I accidentally chose the wrong plan. And i payd for Premium and Stydent. How can i cancel Student and return money? Thank you!
I accidentally chose the wrong plan. And i payd for Premium and Stydent. How can i cancel Student and return money? Thank you!
Spotify
380 Views
1 replies
0 likes
Hi, I just see the "3 months Premium for €0,99" add but when I click on Upgrade I get "3 months Premium for €9,00 and after that Premium for €9,99". How can I activate the 3 months for €0,99? Thanks!
Hi, I just see the "3 months Premium for €0,99" add but when I click on Upgrade I get "3 months Premium for €9,00 and after that Premium for €9,99". How can I activate the 3 months f...
Spotify Star
324 Views
3 replies
0 likes
Kredi kartımdan düzenli olarak her ay para çekiliyor fakat premium özellik yok tüm e postalarımı ve hesaplarımı kontrol ettim korkarım ki haberim dışında benden para çekiliyor
Kredi kartımdan düzenli olarak her ay para çekiliyor fakat premium özellik yok tüm e postalarımı ve hesaplarımı kontrol ettim korkarım ki haberim dışında benden para çekiliyor
Roadie
316 Views
1 replies
0 likes
I did the 3 months for 9.99 and then cancelled straight after so that I had premium for 3 months, then it was die to revert to free after this. Today I get an email telling me intended to family and that next month I'll get charged 14.99. I did NOT d...
I did the 3 months for 9.99 and then cancelled straight after so that I had premium for 3 months, then it was die to revert to free after this. Today I get an email telling me intended to fa...
Spotify Star
213 Views
1 replies
0 likes
saw an action on spotify, 3 months premium for €0,99 I bought it, but when I looked at my spotify account after the payment, it said that my account has a status of, Free. I even have the payment picture, which ill add. I’d like to still get my 3 mon...
saw an action on spotify, 3 months premium for €0,99 I bought it, but when I looked at my spotify account after the payment, it said that my account has a status of, Free. I even have the payment pic...
Roadie
342 Views
1 replies
0 likes
Ho tentando più volte di annullare l'abbonamento Premium, ma dopo aver selezionato " annulla abbonamento " mi compare la scritta in rosso " Qualcosa è andato storto, riprova" . Soluzioni?
Ho tentando più volte di annullare l'abbonamento Premium, ma dopo aver selezionato " annulla abbonamento " mi compare la scritta in rosso " Qualcosa è andato storto, riprova" . Soluzioni?
Roadie
598 Views
1 replies
0 likes
Spotify Star
272 Views
1 replies
0 likes
PlanFamilyCountry MexicoDeviceCellphone and PC'sOperating SystemAndroid/windows My Question or Issue I have this problem. I have a family plan that it's paid every 13rd montly; but since yesterday i cant log in to any account, and if it happens, does...
Plan Family Country Mexico Device Cellphone and PC's Operating System Android/windows My Question or Issue I have this problem. I have a family plan that it's paid every ...
Roadie
386 Views
1 replies
0 likes
PlanPremiumCountry USDeviceAndroid and PCOperating SystemWindows 10 My Question or Issue What is the best alternative to spotify premium? I am canceling my premium since I have been at the song limit for so long now. I've voted, made posts about it, ...
Plan Premium Country US Device Android and PC Operating System Windows 10 My Question or Issue What is the best alternative to spotify premium? I am canceling my ...
Roadie
880 Views
1 replies
0 likes
I have a free trial of Spotify premium and downloaded some songs. Will I be able to keep those songs as downloaded when the trial ends?
I have a free trial of Spotify premium and downloaded some songs. Will I be able to keep those songs as downloaded when the trial ends?
Regular
229 Views
1 replies
0 likes
I did not receive promotion and I was charged on the credit cardPlanPremiumCountryBrazil Device(Samsung Galaxy 9)Operating System(Android Oreo, Windows 10)My Question or Issue I received promotion email spotify 1.99 for 3 months, only a test was alre...
I did not receive promotion and I was charged on the credit card Plan Premium Country Brazil Device (Samsung Galaxy 9) Operating System (Android Oreo, Windows 10) My Question or I...
Roadie
212 Views
1 replies
0 likes
PlanFree Now because of bad charging for family premiumCountry United States DeviceSamsung Galaxy 8, Operating SystemWindows 10 My Question or Issue Hello I ordered the student premium because I am enrolled at acc and wanted to get the discount. I ha...
Plan Free Now because of bad charging for family premium Country United States Device Samsung Galaxy 8, Operating System Windows 10 My Question or Issue Hello I...
Roadie
286 Views
1 replies
0 likes
Is anyone else having an issue in regards to not being able to make a payment? When I try to do so, it will give me an error message saying " Payment failed. Try again, or use a different payment method." I have used mutiple cards and get the same er...
Is anyone else having an issue in regards to not being able to make a payment? When I try to do so, it will give me an error message saying " Payment failed. Try again, or use a different paymen...
Newbie
329 Views
1 replies
1 likes
I want to upgrade to premium but I’m afraid if I cancel my free subscription, all of my playlists will be deleted. Please help! My Question or Issue
I want to upgrade to premium but I’m afraid if I cancel my free subscription, all of my playlists will be deleted. Please help! 🙂 My Question or Issue
Regular
233 Views
2 replies
0 likes
PlanFree/PremiumCountry United StatesDeviceGalaxy 7 edgeOperating System My Question or Issue So the last few days I have been trying to sign up for premium and it keeps saying my payment failed and to try again. Well I have tried numerous times and ...
Plan Free/Premium Country United States Device Galaxy 7 edge Operating System My Question or Issue So the last few days I have been trying to sign up for premium a...
Casual Listener
534 Views
5 replies
0 likes
Hello,i am a premium customer since 2011 or 2012 already as far as i can remember. It always were managed by Telekom due to my mobile contract. However, yesterday i changed my mobile provider and so my Premium Membership has vanished. I wanted to buy...
Hello, i am a premium customer since 2011 or 2012 already as far as i can remember. It always were managed by Telekom due to my mobile contract. However, yesterday i changed my mobile provid...
Casual Listener
815 Views
7 replies
4 likes
PlanFree/PremiumCountry The NetherlandsDevice(iPhone SE)Operating System(iOS 11,4 (latest update for my phone)) My Question or IssueI had a premium account but now it is free. I think it is because I didn't have enough money on my bank account for sp...
Plan Free/Premium Country The Netherlands Device (iPhone SE) Operating System (iOS 11,4 (latest update for my phone)) My Question or Issue I had a premium account but&n...
Casual Listener
285 Views
1 replies
0 likes
PlanFree/PremiumCountry SpainDevicexioami mi4aOperating SystemAndroid My Question or Issue Hello, i can not do the payment because the country of my mastercard neteller is not the same than where i live, i think the country of the neteller card is uk...
Plan Free/Premium Country Spain Device xioami mi4a Operating System Android My Question or Issue Hello, i can not do the payment because the country of my masterc...
Community Legend
809 Views
1 replies
0 likes
I somehow ACCIDENTALLY cancelled my Spotify Premium, and when I went to turn it back on, it ONLY offers me the intro offer of 99 cents for 3 months (which, I already did that months ago), and everytime I put in my card #, it says "Something went wron...
I somehow ACCIDENTALLY cancelled my Spotify Premium, and when I went to turn it back on, it ONLY offers me the intro offer of 99 cents for 3 months (which, I already did that mon...
Casual Listener
360 Views
2 replies
0 likes
Necesito cancelar una cuenta premium pero no recuerdo el usuario y la contraseña. Y en el telefono que tenia la aplicacion ya no lo tengo
Necesito cancelar una cuenta premium pero no recuerdo el usuario y la contraseña. Y en el telefono que tenia la aplicacion ya no lo tengo
Roadie
225 Views
1 replies
0 likes
