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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128675 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56776 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231825 Views
144 replies
13 likes
PlanFree/PremiumCountry The NetherlandsDevice(iPhone SE)Operating System(iOS 11,4 (latest update for my phone)) My Question or IssueI had a premium account but now it is free. I think it is because I didn't have enough money on my bank account for sp...
Plan Free/Premium Country The Netherlands Device (iPhone SE) Operating System (iOS 11,4 (latest update for my phone)) My Question or Issue I had a premium account but&n...
Casual Listener
280 Views
1 replies
0 likes
PlanFree/PremiumCountry SpainDevicexioami mi4aOperating SystemAndroid My Question or Issue Hello, i can not do the payment because the country of my mastercard neteller is not the same than where i live, i think the country of the neteller card is uk...
Plan Free/Premium Country Spain Device xioami mi4a Operating System Android My Question or Issue Hello, i can not do the payment because the country of my masterc...
Community Legend
806 Views
1 replies
0 likes
I somehow ACCIDENTALLY cancelled my Spotify Premium, and when I went to turn it back on, it ONLY offers me the intro offer of 99 cents for 3 months (which, I already did that months ago), and everytime I put in my card #, it says "Something went wron...
I somehow ACCIDENTALLY cancelled my Spotify Premium, and when I went to turn it back on, it ONLY offers me the intro offer of 99 cents for 3 months (which, I already did that mon...
Casual Listener
357 Views
2 replies
0 likes
Necesito cancelar una cuenta premium pero no recuerdo el usuario y la contraseña. Y en el telefono que tenia la aplicacion ya no lo tengo
Necesito cancelar una cuenta premium pero no recuerdo el usuario y la contraseña. Y en el telefono que tenia la aplicacion ya no lo tengo
Roadie
218 Views
1 replies
0 likes
PlanCurrently Free/was premiumCountry Bulgaria My Question or Issue Recently I received the notification that spotify can't process my PayPal payment. I wanted to switch my paypal account, however, I maybe read the wrong article, so first of all I ca...
Plan Currently Free/was premium Country Bulgaria My Question or Issue Recently I received the notification that spotify can't process my PayPal payment. I wanted to swi...
Roadie
297 Views
1 replies
0 likes
PlanPremiumCountry PhilippinesDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I need to cancel my subscription but i can't find the right email, i wanted to use my debit card details for you to stop charging me. Th...
Plan Premium Country Philippines Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I need to cancel my subscription but i c...
Regular
541 Views
1 replies
0 likes
PlanPremiumCountry Poland My Question or IssueSo I cant pay my monthly subscribtion ,cause right now theres a 3 month discount, and i used it a year ago. It declines my payment method. I just want to psy the normal price for premium. I dont really wa...
Plan Premium Country Poland My Question or Issue So I cant pay my monthly subscribtion ,cause right now theres a 3 month discount, and i used it a year ago. It declines my ...
Spotify Legend
616 Views
3 replies
1 likes
PlanFree/PremiumCountry DeviceiPhone Operating SystemiOS 11 My Question or Issue I have being kicked out of my family account, and now I cannot pay premium beacuase all my cards are being declined.
Plan Free/Premium Country Device iPhone Operating System iOS 11 My Question or Issue I have being kicked out of my family account, and now I cannot pay premium bea...
Roadie
250 Views
1 replies
0 likes
PlanFreeCountry USAMy Question or Issue I have previously beeen subscribed to premium and am looking to resubscribe but my only options are the 99cent new subcription deal that won't accept payment, yearly and family plan. I'm only interested in the ...
Plan Free Country USA My Question or Issue I have previously beeen subscribed to premium and am looking to resubscribe but my only options are the 99cent new subcription deal...
Community Legend
2925 Views
1 replies
0 likes
PlanPremium trying to change to StudentCountry USA Operating System(Windows 10, Google Chrome) My Question or Issue Currently i was trying to change my plan from premium to a student discount. When on the subcription page of your account, if i select...
Plan Premium trying to change to Student Country USA Operating System (Windows 10, Google Chrome) My Question or Issue Currently i was trying to change my plan from...
Community Legend
303 Views
1 replies
0 likes
CountryDenmark Hey, not long ago I decided to cancel my premium subscription for students since I wanted to create a new account. I now changed my mind and decided to keep my account. So I renew my student premium but the problem is I'm not getting t...
Country Denmark Hey, not long ago I decided to cancel my premium subscription for students since I wanted to create a new account. I now changed my mind and decided to keep ...
Regular
502 Views
1 replies
0 likes
PELO AMOR DE DEUS...JÁ É A MINHA TERCEIRA TENTATIVA DE MANDAR ALGO AQUI!EU SEREI COBRADA NO CARTÃO DE CRÉDITO, JÁ ESTÁ NA FATURA O VALOR DE CONTA PREMIUM E MESMO SEGUINDO TODOS OS PASSOS EU NÃO ENCONTRO A CONTA VINCULADA AO PREMIUM...ESTOU USANDO FRE...
PELO AMOR DE DEUS...JÁ É A MINHA TERCEIRA TENTATIVA DE MANDAR ALGO AQUI! EU SEREI COBRADA NO CARTÃO DE CRÉDITO, JÁ ESTÁ NA FATURA O VALOR DE CONTA PREMIUM E MESMO SEGUINDO TODOS OS PASSOS EU...
Spotify Star
228 Views
1 replies
0 likes
Ich habe folgendes Problem, ich hatte schon einen Permium Account habe diesen gekündigt und möchte ihn jetzt aber wieder abschließen.Ich bin also auf die Website und wollte ein Upgrade aber bei jeder Zahlungsmethode die mir angeboten wird, bekomme ic...
Ich habe folgendes Problem, ich hatte schon einen Permium Account habe diesen gekündigt und möchte ihn jetzt aber wieder abschließen. Ich bin also auf die Website und wollte ein Upgrade aber bei jed...
Spotify Star
681 Views
1 replies
1 likes
Really annoying as I'm just heading out the door on a short break when my Spotify account said it couldnt take payment from my bank account. I quickly logged on and tried to sort out payment via Visa, Spotify refused this, tried paypal, Spotify also ...
Really annoying as I'm just heading out the door on a short break when my Spotify account said it couldnt take payment from my bank account. I quickly logged on and tried to sort out payment vi...
Spotify Star
416 Views
1 replies
1 likes
PlanFree/PremiumCountry EnglandDevice(iPhone 5SE)Operating System(iOS 11.3.1) My Question or Issue On the 25th of May, I purchased the premium membership deal (3 months for 99p). The payment has gone through and it brought me to the premium playlist ...
Plan Free/Premium Country England Device (iPhone 5SE) Operating System (iOS 11.3.1) My Question or Issue On the 25th of May, I purchased the premium membership deal (3 mo...
Casual Listener
758 Views
6 replies
0 likes
PlanFreeCountry The NetherlandsDeviceIphone 7Operating SystemIOS I saw an action on spotify, 3 months premium for €0,99 I bought it, but when I looked at my spotify account after the payment, it said that my account has a status of, Free. I even have...
Plan Free Country The Netherlands Device Iphone 7 Operating System IOS I saw an action on spotify, 3 months premium for €0,99 I bought it, but when I looked at my spotif...
Spotify Star
234 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDeviceLG G5Operating System AndroidMy Question or Issue I was a premium member. My subscription seems like expired yesterday(I didn't receive a single reminder from Spotify before it expired) I'm trying to subscribe since yest...
Plan Premium Country Turkey Device LG G5 Operating System Android My Question or Issue I was a premium member. My subscription seems like expired yesterday(I didn't receive a sin...
Spotify Star
335 Views
1 replies
1 likes
PlanPremium My Question or IssueTuve problemas para completar mi pago el mes pasado y me dejaron la subscripción en pausa, cuando traté de actualizar la forma de pago ya no me deja pagar con la misma tarjeta, seguí la opción que dicen de hacerse free...
Plan Premium My Question or Issue Tuve problemas para completar mi pago el mes pasado y me dejaron la subscripción en pausa, cuando traté de actualizar la forma de pago ya no me de...
Roadie
339 Views
1 replies
0 likes
Hello, I recently had to deal with an identiity fraud attempt and am trying to update my spotify to my new and current Credit Card information. When I go to: My Account --> Subscriptions --> Update It brings me to a screen that is trying to make me b...
Hello, I recently had to deal with an identiity fraud attempt and am trying to update my spotify to my new and current Credit Card information. When I go to: My Account -->...
Casual Listener
775 Views
2 replies
1 likes
So I set up the Spotify premium account on 4/30. I went to cancel it a few minutes ago and received a confirmation email, but it says I will have Spotify premium until 6/30. I check my receipts and it shows one receipt on 4/30 and another for 5/30. M...
So I set up the Spotify premium account on 4/30. I went to cancel it a few minutes ago and received a confirmation email, but it says I will have Spotify premium until 6/30. I check my receipts and i...
Roadie
453 Views
1 replies
0 likes
