Announcements

Help Wizard

Step 1

NEXT STEP

Double payement

Double payement

Hi !

 

I tried to subscribe this morning for a student prenium account, but when I saw that it might take some days to get credited, I got impatient and subrscribed at the normal rate so I could have my prenium account for my trip that begins tomorrow. Now I got verified as a student instantly and I have now a double payement on my account.

 

Is there a way to annul the normal prenium subscription ? Am I doubly subscribed and will I pay both subscription now ?

Reply
1 Reply

Hi @dibellalise, thanks for writing!

 

Don't worry - If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. 

 

You can always check what you’re being charged by logging in to your Spotify receipts page

 

Let me know how that goes 🙂

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random