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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
74590 Views
31 replies
2 likes
Moderator
121448 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
158927 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
311145 Views
174 replies
13 likes
I Hi, All, appreciate your help on this. I subscribed in th 1 month free and 1 month Spotify subscripito,. i was even charged already through my debit card. Unfortunately, it is not appreaing on my spotify account.I even tried logging out, restrted m...
I Hi, All, appreciate your help on this. I subscribed in th 1 month free and 1 month Spotify subscripito,. i was even charged already through my debit card. Unfortunately, ...
Spotify Legend
300 Views
1 replies
0 likes
I just got Spotify Premium, but now everytime I go to the "Account" page online, it shows me the "Oh no!" page, telling me to either refresh or try later. I have tried to log in on my PC, my phone, tablet and a friends PC, but it is still showing me ...
I just got Spotify Premium, but now everytime I go to the "Account" page online, it shows me the "Oh no!" page, telling me to either refresh or try later. I have tried to log in on my PC, my phone, t...
Spotify Legend
293 Views
1 replies
0 likes
I canceled atleast a month ago and im still being charged
I canceled atleast a month ago and im still being charged
Roadie
261 Views
1 replies
0 likes
I have a Family subscription, plus a single, which I can't log in to to cancel, as my normal email addresses head to the Family sub.Both come off the same credit card. I'm stuck as to what to do next.
I have a Family subscription, plus a single, which I can't log in to to cancel, as my normal email addresses head to the Family sub. Both come off the same credit card. I'm stuck as to what to do ne...
Spotify Legend
365 Views
1 replies
0 likes
Help please, i have one subscription but being charged for two. Please help
Help please, i have one subscription but being charged for two. Please help
Spotify Legend
423 Views
1 replies
0 likes
Hi ! I tried to subscribe this morning for a student prenium account, but when I saw that it might take some days to get credited, I got impatient and subrscribed at the normal rate so I could have my prenium account for my trip that begins tomorrow....
Hi ! I tried to subscribe this morning for a student prenium account, but when I saw that it might take some days to get credited, I got impatient and subrscribed at the normal rate so I cou...
Spotify Star
310 Views
1 replies
0 likes
I paid through atm with my card (not credit) yet i havent received my receipt yet.
I paid through atm with my card (not credit) yet i havent received my receipt yet.
231 Views
0 replies
0 likes
Hi, I used my laptop to get my 30 day free trial, I entered all the credit card details etc. but when I went on my phone, it said "welcome to your 7 day free trial" or something along those lines... just wondering if this means that I will only have ...
Hi, I used my laptop to get my 30 day free trial, I entered all the credit card details etc. but when I went on my phone, it said "welcome to your 7 day free trial" or something along those lines... ...
Newbie
311 Views
1 replies
0 likes
Good day everyone I'm paying a person account with my card because I used to be with that person but not anymore, how can I cancel it? Thank you.
Good day everyone I'm paying a person account with my card because I used to be with that person but not anymore, how can I cancel it? Thank you.
Community Legend
339 Views
2 replies
0 likes
Hello, thank you for taking the time to read this, I am currently living in Mexico City and had no problem with my payments for months, I'm using an American Express credit card that what issued in the US and had no trobule paying for Spotify for var...
Hello, thank you for taking the time to read this, I am currently living in Mexico City and had no problem with my payments for months, I'm using an American Express credit card that what issued in t...
Community Legend
266 Views
1 replies
0 likes
To one week later? (Paying the extra days in the next billing I suppose) Mi job changed the pay day so when Spotify tries to charge me, the credit card it's empty (I pay it every month on my pay day). It happend this week and i don't want you to canc...
To one week later? (Paying the extra days in the next billing I suppose) Mi job changed the pay day so when Spotify tries to charge me, the credit card it's empty (I pay it every month on my...
Newbie
380 Views
2 replies
0 likes
Eu estou ficando louco com esse aplicativo. Quero pagar novamente a assinatura do meu Premium só que dessa vez não quero usar cartão, quero usar boleto, porém não consigo achar essa opção em LUGAR ALGUM. COMO EU GERO UM BOLETO PARA PAGAR ISSO?
Eu estou ficando louco com esse aplicativo. Quero pagar novamente a assinatura do meu Premium só que dessa vez não quero usar cartão, quero usar boleto, porém não consigo achar essa opção em LUGAR AL...
Newbie
335 Views
1 replies
1 likes
I have a Spotify premium, but it suddenly shows me like it's a free version (plays songs only with shiffle mode). Asked from my mobile operator and they said everything looks good from their side. What can I do
I have a Spotify premium, but it suddenly shows me like it's a free version (plays songs only with shiffle mode). Asked from my mobile operator and they said everything looks good from their side. Wh...
Casual Listener
401 Views
2 replies
0 likes
I was never notified that I would be charged 10$ after the 25th of September and I can provide pictures showing that I wasn't and the charge without my notification caught me by surprise and right now I went over on my card. Can I have my money back ...
I was never notified that I would be charged 10$ after the 25th of September and I can provide pictures showing that I wasn't and the charge without my notification caught me by surprise and right no...
Community Legend
372 Views
1 replies
0 likes
I initially subscribed for the 129 for 3 months spotify premium offer last May 24 and used my cc as payment method.. The second billing period was august (as expected).. its supposedly 129 for 3 months, how come another billing charge came this septe...
I initially subscribed for the 129 for 3 months spotify premium offer last May 24 and used my cc as payment method.. The second billing period was august (as expected).. its supposedly 129 for ...
Community Legend
392 Views
1 replies
0 likes
Hey Spotify, I’m wondering when my premium student discount will expire. Could you help me out?
Hey Spotify, I’m wondering when my premium student discount will expire. Could you help me out?
Community Legend
325 Views
1 replies
0 likes
Why can't I no longer pay spotify premium subscription using mobile load (smart or globe) ? Has it been a removed feature?
Why can't I no longer pay spotify premium subscription using mobile load (smart or globe) ? Has it been a removed feature?
257 Views
0 replies
0 likes
I just tried purchasing the spotify/hulu bundle deal. After inputting my information, it told me that I could not be confirmed as a student and to try again. So I did. I checked my checking account and I now have TWO charges for $4.99. Question 1: If...
I just tried purchasing the spotify/hulu bundle deal. After inputting my information, it told me that I could not be confirmed as a student and to try again. So I did. I checked my checking account a...
Community Legend
308 Views
1 replies
0 likes
Hello, I originally signed up for Spotify Premium for a personal account, and tied the login to my Facebook account. Without thinking much about it, I deleted (forever) my Facebook account, and now I can't get in to Spotify on anything but my phone (...
Hello, I originally signed up for Spotify Premium for a personal account, and tied the login to my Facebook account. Without thinking much about it, I deleted (forever) my Facebook ...
245 Views
0 replies
0 likes
