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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67814 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132879 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68843 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251865 Views
155 replies
13 likes
I forgot to cancel subscription and was charged the monthly payment so I cancelled premium does that mean I get a refund?
I forgot to cancel subscription and was charged the monthly payment so I cancelled premium does that mean I get a refund?
Not applicable
643 Views
1 replies
0 likes
Hi,I live in Thailand and have for 18 years, but all my credit/debit cards/Paypal are US based. I have tried to pay for a Thailand based 1 year subscription but my Paypal is being rejected and I am being told to subscribe in the US, but again I don't...
Hi, I live in Thailand and have for 18 years, but all my credit/debit cards/Paypal are US based. I have tried to pay for a Thailand based 1 year subscription but my Paypal is being rejected and I am...
Casual Listener
4808 Views
6 replies
0 likes
Buenos días amigos de Spotify, me han mandado la invitación para formar parte del plan Premium familiar, pero cuando ingreso al link me sale que esta cargando y ahí se queda, no me llega a cartar el formulario para llenar los datos. Espero puedan ayu...
Buenos días amigos de Spotify, me han mandado la invitación para formar parte del plan Premium familiar, pero cuando ingreso al link me sale que esta cargando y ahí se queda, no me llega a cartar el ...
Not applicable
553 Views
3 replies
0 likes
Good morning, i own a Spotify family subscription with Andrea Visentin, yesterday i think there were some issues with the credit card but eventually they were solved. All the other members of the family can use spotify normally, but i can't bacause m...
Good morning, i own a Spotify family subscription with Andrea Visentin, yesterday i think there were some issues with the credit card but eventually they were solved. All the other members...
Casual Listener
277 Views
1 replies
0 likes
so Ive just updated my detail on spotify to a student one. However instedd of £4.99, 9.99 was removed from my bank account. What should I do?
so Ive just updated my detail on spotify to a student one. However instedd of £4.99, 9.99 was removed from my bank account. What should I do?
159 Views
0 replies
0 likes
Hello. I saw this offer for the Student Discount and thought i could apply. But after doing the payment my school doesn't show up. so now i am charged for the premium without really getting it. Please Help! Thanks,Emil
Hello. I saw this offer for the Student Discount and thought i could apply. But after doing the payment my school doesn't show up. so now i am charged for the premium without really getting it. Pleas...
Not applicable
326 Views
3 replies
0 likes
I was part of a familiy plan and suddenly it required all of the members to confirm the account, but since my spotify account is linked to my facebook, I cannot make the confirmation because I cant access the email I have on facebook. Any other ways ...
I was part of a familiy plan and suddenly it required all of the members to confirm the account, but since my spotify account is linked to my facebook, I cannot make the confirmation because I cant a...
Roadie
247 Views
1 replies
0 likes
Tengo un problema porque me suscribí como cuente universitario pero me hizo el cargo a mi tarjeta pero mi cuenta sigue apareciendo como prueba premium, que puedo hacer?
Tengo un problema porque me suscribí como cuente universitario pero me hizo el cargo a mi tarjeta pero mi cuenta sigue apareciendo como prueba premium, que puedo hacer?
Roadie
265 Views
1 replies
0 likes
Yesterday I wanted to psy for student premium, but then found out, that there Is no my school, So I havent finished it. But the money were took away from my bank account, And the premium Is not working. Is it possible to get money back?
Yesterday I wanted to psy for student premium, but then found out, that there Is no my school, So I havent finished it. But the money were took away from my bank account, And the premium Is not worki...
Not applicable
209 Views
1 replies
0 likes
Hi, I am having a problem with cancelling my spotify premium subscription. I initially got Spotify premium around mid to early June 2017 and I got it at the time when you guys were offering the deal of paying $10 to recieve 3 months of premium. Since...
Hi, I am having a problem with cancelling my spotify premium subscription. I initially got Spotify premium around mid to early June 2017 and I got it at the time when you guys were offering the deal ...
Casual Listener
296 Views
2 replies
0 likes
Hello , i would like to ask you when im student on a high school why i cant use spotify for students ? like fore that 3 euroes or how is it? ITs only for university? Why ? When im on high school im studen too. Thanks for asnwer and have a nice day
Hello , i would like to ask you when im student on a high school why i cant use spotify for students ? like fore that 3 euroes or how is it? ITs only for university? Why ? When im on high school im s...
Roadie
275 Views
1 replies
0 likes
Hola no puedo actializar mis datos de pago ya intente varias tarjetas y por paypal y me sale esto Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde. Ya me habia pasado con las tarjetas y lo cambie a Paypal ahi se hizo un pago de ese mes ...
Hola no puedo actializar mis datos de pago ya intente varias tarjetas y por paypal y me sale esto Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde. Ya me habia pasado ...
Roadie
379 Views
1 replies
0 likes
Ive payed for my spotify premium for students because im a highschool student, i didnt know it was only for college students i dont know what to do i still dont have access to premium
Ive payed for my spotify premium for students because im a highschool student, i didnt know it was only for college students i dont know what to do i still dont have access to premium
Roadie
293 Views
1 replies
0 likes
I have an offer from Rogers saying that I would get a free subscription to Spotify premium until January 4, 2018 so I signed up for it. I just checked my bill and I have been charged for the free offer... Twice!? I talked to Rogers and they told me S...
I have an offer from Rogers saying that I would get a free subscription to Spotify premium until January 4, 2018 so I signed up for it. I just checked my bill and I have been charged for the fr...
Roadie
204 Views
1 replies
0 likes
Hey, I paid a family subscription to listen music with my family members but when I try to add their e-mail addresses to my list. It had said to me "we will send e-mail" but they didn't received any e-mail from Spotify. I guess, Spotify's e-mail serv...
Hey, I paid a family subscription to listen music with my family members but when I try to add their e-mail addresses to my list. It had said to me "we will send e-mail" but they didn't...
Roadie
196 Views
1 replies
0 likes
4 days ago withdrew money from my bank account 3 times. still a premium membership is not active.
4 days ago withdrew money from my bank account 3 times. still a premium membership is not active.
Roadie
259 Views
1 replies
0 likes
How do I find out what account my mobile number is linked to?I am being charged monthly from my phone bill but I don't know what email address/ account is linked to this?
How do I find out what account my mobile number is linked to? I am being charged monthly from my phone bill but I don't know what email address/ account is linked to this?
Roadie
201 Views
1 replies
0 likes
I have been paying for Spotify Premium for over a year now with my debit card and stopped payment with my card last month. I did this because I lost my debit card and ordered a new one but decided to wait until my birthday to update my payment, becau...
I have been paying for Spotify Premium for over a year now with my debit card and stopped payment with my card last month. I did this because I lost my debit card and ordered a new one but deci...
Roadie
216 Views
1 replies
0 likes
Hi, My 12 year old managed to sign up for a 7 day free trial and now my PayPal account has been charged $11.99 which is for Premium. I need to know - 1. If he worked out my PayPal details where is my "sign-up/welcome" email from Spotify which I assum...
Hi, My 12 year old managed to sign up for a 7 day free trial and now my PayPal account has been charged $11.99 which is for Premium. I need to know - 1. If he ...
Roadie
232 Views
1 replies
0 likes
I got new one student subscribe. But spotify take 2 extra paid.
I got new one student subscribe. But spotify take 2 extra paid.
Roadie
202 Views
1 replies
0 likes
