Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Premium - Spotify Duo
My Question or Issue
I have purchased duo premium, but when I go to the duo page on my profile , I can't find the option to join Duo Mix, nor does my partner. It's not where it should be, as you can see from the picture.
Does anyone know why this happens? We really want this feature and it was one of the main reasons we purchased premium.
Solved! Go to Solution.
Thanks for posting and welcome to the Community!
At Spotify, we’re always testing new features to ensure our users have the best possible listening experience – that means introducing new ones, and occasionally, removing old ones. As such, we have decided to phase out our Duo Mix and Family Mix features to focus on Blend, which offers users a similar experience with expanded capabilities, including an unlimited number of playlists and up to 10 different participants on each.
More information about Blend can be found here and we'll also be happy to help you out start using Blend, so just post here, should you have any questions.
Hope you find this useful. Keep us posted if you have any questions.