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Extra charges

Extra charges

Last friday i have the oportunity of have a estudent preium acount, they charge me with the correct amount but i checked my balance and the bank told me that they have make another 5 charges so somebody can help me with that why they chargue my debit card 5 more times?

help!!

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1 Reply

Hey @ro_vagabond, welcome to the Community!

 

There should have only been one successful payment. The other charges should be pending and will get back to you within a few business days.

 

You can reach out to your bank for more info on the payments showing up in your bank statement.

 

Let us know how it goes.

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