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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68781 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133458 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70216 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253528 Views
155 replies
13 likes
I already have my own extensive premium account. Just learning about the family plan. Was going to add my parents and brother under me. Can I do this without having to lose my current library? How do I go about it to switch they account type? Thanks
I already have my own extensive premium account. Just learning about the family plan. Was going to add my parents and brother under me. Can I do this without having to lose my current library? How do...
Spotify Star
276 Views
1 replies
0 likes
do i own the music...no time limit , keep on desk, upload to my cloud, etc?
do i own the music...no time limit , keep on desk, upload to my cloud, etc?
Community Legend
595 Views
3 replies
0 likes
I signed up for the student plan and for some reason my account was charged another 14.99
I signed up for the student plan and for some reason my account was charged another 14.99
226 Views
0 replies
0 likes
Hi, I have pre paid for a premium account one year. I can see the oayment on my account but on the prenumerationtab it still shows my old one 99 sek/month.It also stats that you will charge my credit card 99 sek mid January. Do I need to do something...
Hi, I have pre paid for a premium account one year. I can see the oayment on my account but on the prenumeration tab it still shows my old one 99 sek/month. It also stats that you will charg...
Newbie
337 Views
1 replies
0 likes
Today when I woke up I had 2 charges from spotify. One was for the normal 9.99, the other was for $29.00. I never make in app purchases of any kind and also haven't left the state or anything like that. What are these charges from? They over drew my ...
Today when I woke up I had 2 charges from spotify. One was for the normal 9.99, the other was for $29.00. I never make in app purchases of any kind and also haven't left the state or anything like th...
Newbie
521 Views
1 replies
0 likes
I've been a Spotify Premium customer for a few months now, and I've always done my payments through a PayPal account. However, I have a few extra iTunes gift cards laying around that I can use as App store credit on my iPhone. Is there any way I coul...
I've been a Spotify Premium customer for a few months now, and I've always done my payments through a PayPal account. However, I have a few extra iTunes gift cards laying around that I can use as App...
Casual Listener
317998 Views
184 replies
5 likes
So I noticed it like 2 weeks ago: meantime I was listening my usual playlist going home from work, the songs started changing to some Italian rap **bleep**. The first time I was surprised so I simply changed to my music again, but it didn't stop ther...
So I noticed it like 2 weeks ago: meantime I was listening my usual playlist going home from work, the songs started changing to some Italian rap **bleep**. The first time I was surprised so I s...
Spotify Star
416 Views
1 replies
0 likes
I subscribed using payments through bank prepaid payment but I only got 30 days of premium is what I paid for. The problem here is why is the free 30 day wasn't credited when technically i met all the requirements for it
I subscribed using payments through bank prepaid payment but I only got 30 days of premium is what I paid for. The problem here is why is the free 30 day wasn't credited when technically i met all th...
Spotify Star
507 Views
1 replies
0 likes
Hallo, ich habe eine Frage:Im Dez 2017 habe ich die einmalige Zahlung von ca. 99Euro fuer das komplette naechste JAhr, also 2018, durchgefuehrt. Der Betrag wurde abgebucht und der Vorgang mir auch schriftlich bestaetigt.Leider werden mir nun aber wei...
Hallo, ich habe eine Frage: Im Dez 2017 habe ich die einmalige Zahlung von ca. 99Euro fuer das komplette naechste JAhr, also 2018, durchgefuehrt. Der Betrag wurde abgebucht und der Vorgang mir auc...
Community Legend
5443 Views
1 replies
0 likes
At first it wouldn't take my password so I reset that and still can't access my premium. Its like it's not even there . Any advice would be greatly appreciated. I really don't want to start a new one and end up paying for 2 accounts. Thanks
At first it wouldn't take my password so I reset that and still can't access my premium. Its like it's not even there . Any advice would be greatly appreciated. I really don't want to sta...
Community Legend
263 Views
1 replies
0 likes
I have only one account linked to muy credit card. But i got two payments to spotify one in spotify and another on PayPal to spotify. What can i do? or why is happening this?
I have only one account linked to muy credit card. But i got two payments to spotify one in spotify and another on PayPal to spotify. What can i do? or why is happening this? <removed s...
Community Legend
268 Views
1 replies
0 likes
I activated my account thru my prepaid sim and after being charged, my spotify is still not on premium.. please help me fixing this. Thanks in advance!
I activated my account thru my prepaid sim and after being charged, my spotify is still not on premium.. please help me fixing this. Thanks in advance!
Community Legend
941 Views
1 replies
0 likes
Hi i would like to ask help because i already pay my premium subscription however in my account my subscription is still FREE. Thank you.
Hi i would like to ask help because i already pay my premium subscription however in my account my subscription is still FREE. Thank you.
Community Legend
236 Views
1 replies
0 likes
Hi, I live in the Republic of Moldova, is nearby with Romania, and in Romania, oficial was launched Spotify why not to star in our country, only what need to do just to have possibility to pay with cards from my country, please Spotify
Hi, I live in the Republic of Moldova, is nearby with Romania, and in Romania, oficial was launched Spotify why not to star in our country, only what need to do just to have possibility to pay w...
Spotify Star
8066 Views
1 replies
12 likes
Hi, can you tell me please what I have to do, when I want change account from premium to premium family? Thanks for the answer.
Hi, can you tell me please what I have to do, when I want change account from premium to premium family? Thanks for the answer.
Spotify Star
228 Views
1 replies
0 likes
I entered my credit card numbers, but i cancelled because i couldn't verify that i'm a student.The first time i cancelled was because i didn't know how and was confused on what to do. Second time i cancelled because it said university/college student...
I entered my credit card numbers, but i cancelled because i couldn't verify that i'm a student. The first time i cancelled was because i didn't know how and was confused on what to do. Second time i...
Spotify Star
305 Views
1 replies
0 likes
Why can't I change my credicard details via mobile device?
Why can't I change my credicard details via mobile device?
Spotify Star
312 Views
1 replies
0 likes
I recently changed my credit card, and so I need to update my payment method. I know that this is supposed to be done on https://www.spotify.com/us/account/subscription/, where there is an "Update" button underneath "Payment method". But when I click...
I recently changed my credit card, and so I need to update my payment method. I know that this is supposed to be done on https://www.spotify.com/us/account/subscription/, where there is an "Upda...
Casual Listener
1672 Views
12 replies
2 likes
I tried to update my credit card information in the following url, but it's not working.https://www.spotify.com/account/subscription/change-payment/ When i click the 'Update' button, it simply refreshes/redirects back to the same page. I tried in Fir...
I tried to update my credit card information in the following url, but it's not working. https://www.spotify.com/account/subscription/change-payment/ When i click the 'Update' button, it si...
Newbie
330 Views
1 replies
0 likes
Hello you all! I upgraded my Spotify account to premium last week, but I'm still in free modusI also received confirmation via email, I restarted the phone and relogged in Spotify, still nothing.What's happening?! Thanks a lot
Hello you all! I upgraded my Spotify account to premium last week, but I'm still in free modus I also received confirmation via email, I restarted the phone and relogged in Spotify, still not...
Community Legend
767 Views
5 replies
0 likes
