Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 121910 Views
- 79 replies
- 10 likes
- 121910 Views
- 79 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14541 Views
- 27 replies
- 2 likes
- 14541 Views
- 27 replies
- 2 likes
Premium for Students
I tried getting the student premium but i couldn’t be verified that i was a student so i couldnt get it. But i was charged two separate times for $4.99
- I tried getting the student premium but i couldn’t be verified that i was a student so i couldnt get it. But i was charged two separate times for $4.99
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- Casual Listener
- 375 Views
- 4 replies
- 0 likes
- 375 Views
- 4 replies
- 0 likes
Subscription failure and loss of music library
As of today my music in my spotfiy has been missing and now all of a sudden it says im on a free account when it shows i payed for it on the 5th February. All I want is my music back and my account to be back in order.
- As of today my music in my spotfiy has been missing and now all of a sudden it says im on a free account when it shows i payed for it on the 5th February. All I want is my music back and my account t...
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- Newbie
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
I need a refund
I paid the wrong spotify account today, i instantly canceled and it says that I will have premium service for the next 30 days.. I'd like a refund so that I can loginto the correct spotify account and pay for permium service
- I paid the wrong spotify account today, i instantly canceled and it says that I will have premium service for the next 30 days.. I'd like a refund so that I can loginto the correct spotify account an...
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- Spotify Star
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Solved!! Family plan for different addresses
Hi. Can I to subscribe Family Plan to use in different addresses? Actually to share with friends too. If yes, I will subscribe soon.
- Hi. Can I to subscribe Family Plan to use in different addresses? Actually to share with friends too. If yes, I will subscribe soon.
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- Casual Listener
- 1208 Views
- 2 replies
- 0 likes
- 1208 Views
- 2 replies
- 0 likes
Nao consigo assinar o premium
Nao consigo fazer minha assinatura premium, toda vez que tento assinar aparece a seguinte mensagem:''Falha no pagamento. Tente novamente ou use outra forma de pagamento. Obter ajuda''o que fazer?
- Nao consigo fazer minha assinatura premium, toda vez que tento assinar aparece a seguinte mensagem: '' Falha no pagamento. Tente novamente ou use outra forma de pagamento. Obter ajuda'' o q...
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- Newbie
- 702 Views
- 3 replies
- 7 likes
- 702 Views
- 3 replies
- 7 likes
Paying for Spotify via Apple Store
Currently paying for Spotify via the Apple Store but my app is not showing as premium. So I am stuck on the free even though I am paying for via App Store and my emails are different because I originally logged in with facebook
- Currently paying for Spotify via the Apple Store but my app is not showing as premium. So I am stuck on the free even though I am paying for via App Store and my emails are different because I origin...
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- Spotify Star
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Spotify Premium Refund
Hi Guys, Last week my little brother accidently signed for Spotify Premium, and payed 199.00 BRL (Brazillian money). I Contacted Spotify by chat somehow and a guy called Phillip helped me. He cancelled my subscription AND said I was to receive a refu...
- Hi Guys, Last week my little brother accidently signed for Spotify Premium, and payed 199.00 BRL (Brazillian money). I Contacted Spotify by chat somehow and a guy called Phillip hel...
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- Casual Listener
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
[Subscription] Decreasing subscription price for long term subscribers
It says that my subscription is «Free».I’ve had Premium for more than 6 months and my dad has paid every month,well automatically...But few days ago I had Premium,but on the top of the screen it said something about the payment and playlist in red......
- It says that my subscription is «Free».I’ve had Premium for more than 6 months and my dad has paid every month,well automatically...But few days ago I had Premium,but on the top of the screen it said...
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- Casual Listener
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Paid for Premium (twice)-shows Free Only
I do not have two accounts like all the troubleshooting options suggest. I paid for Premium with a gift card in January & it still charged my monthly premium to my credit card, so I should have a $10 balance AND my PREMIUM should be working. ITS NOT!...
- I do not have two accounts like all the troubleshooting options suggest. I paid for Premium with a gift card in January & it still charged my monthly premium to my credit card, so I should ...
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- 219 Views
- 0 replies
- 1 likes
- 219 Views
- 0 replies
- 1 likes
no 60 days??
I started my subscription and it only gave me 30 days instead of the advertised 60, is this a bug? help please
- I started my subscription and it only gave me 30 days instead of the advertised 60, is this a bug? help please
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- Community Legend
- 443 Views
- 6 replies
- 0 likes
- 443 Views
- 6 replies
- 0 likes
Superuser Contribution Rogers promo ending, want to continue with Premium; don't want to lose my playlists
Hi! Wondering if there's a way I can seamlessly transition from my Rogers deal over to a paid premium plan without losing all my data/playlists/etc? Thx!~
- Hi! Wondering if there's a way I can seamlessly transition from my Rogers deal over to a paid premium plan without losing all my data/playlists/etc? Thx!~
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- Newbie
- 973 Views
- 2 replies
- 0 likes
- 973 Views
- 2 replies
- 0 likes
Account says i dont have premium but being charged
Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and went through all possible accounts with emails i have...
- Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and we...
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- Community Legend
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
I can’t go premium
Im a “new user” so I tried getting the 30 day free subscription, it said I had already taken a similar offer so I couldn’t get it , okay I tried it again and it told me that again , now I have just been trying to buy it regular I don’t care about the...
- Im a “new user” so I tried getting the 30 day free subscription, it said I had already taken a similar offer so I couldn’t get it , okay I tried it again and it told me that again , now I have just b...
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- Community Legend
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Changer d'abonnement
Bonjour,J'ai actuellement un abonnement Premium basique sur spotify, et j'aimerais passer a un abonnement family sur ce meme compte, quelle demarche dois-je suivre?Merci d'avance
- Bonjour, J'ai actuellement un abonnement Premium basique sur spotify, et j'aimerais passer a un abonnement family sur ce meme compte, quelle demarche dois-je suivre? Merci d'avance
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- Music Fan
- 3474 Views
- 1 replies
- 0 likes
- 3474 Views
- 1 replies
- 0 likes
Pedro Gross
Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
- Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
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- Spotify Star
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Superuser Contribution NO PUEDO PAGAR MI SUSCRIPCION
Recientemente he intentado pagar mi suscripcion a premium pero siempre me manda error de pago haga lo que haga, he probado con diferentes tarjetas de credito. ayuda
- Recientemente he intentado pagar mi suscripcion a premium pero siempre me manda error de pago haga lo que haga, he probado con diferentes tarjetas de credito. ayuda
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- Casual Listener
- 287 Views
- 2 replies
- 0 likes
- 287 Views
- 2 replies
- 0 likes
No puedo adquirir la suscripcion de mas de un mes y tampoco pagarla con dinero real via baloto etc.
Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
- Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
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- 214 Views
- 0 replies
- 1 likes
- 214 Views
- 0 replies
- 1 likes
Trying to subscribe to premium
Ok so in trying to get premium but when i use my visa which is a registerd gift card and works on phone but when i try to suvsribe says failed even tried buying a 1 month gift card no luck
- Ok so in trying to get premium but when i use my visa which is a registerd gift card and works on phone but when i try to suvsribe says failed even tried buying a 1 month gift card no luck
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- Spotify Star
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Subscription question.
I love Spotify.But cant afford the $10 bucks a month.How come i cant get it for $5 bucks a month?I understand that plan is for college students.Thats not really fair for other customers who dont go to college.Just a thought.
- I love Spotify.But cant afford the $10 bucks a month.How come i cant get it for $5 bucks a month?I understand that plan is for college students.Thats not really fair for other customers who dont go t...
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- Community Legend
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Superuser Contribution Update Credit Card for Yearly Premium Subscription
I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my payment info and found that my option to update my ...
- I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my ...
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- Roadie
- 380 Views
- 1 replies
- 0 likes
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Credit Card UpdatePaymentPremium
- 380 Views
- 1 replies
- 0 likes