Familiy plan confirmation

[rblanchetr]

I was part of a familiy plan and suddenly it required all of the members to confirm the account, but since my spotify account is linked to my facebook, I cannot make the confirmation because I cant access the email I have on facebook. Any other ways to proceed with the confirmation so I can have my premium back?

[MonicaM_Bogota]

Hi, @rblanchetr!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.