Family cannot redeem code

Paul1975 · 2019-08-15

Trying to redeem a family code on Mac laptop continually gets an error.

Something went wrong please try again.

Billy-J · 2019-08-15

Hey @Paul1975, thanks for reaching out to the Community!

To confirm, are you trying to redeem a Gift Card for a Premium for Family subscription?

Keep me posted 🙂

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dooodledude · 2019-08-18

Can you use Spotify gift cards to pay for premium for family plan? dont want to waste money since i cant return gift cards...

Billy-J · 2019-08-19

It's currently not possible to pay for Premium for Family using a Gift Card.

If you're having issues processing payment, please follow these steps > Gift Card troubleshooting section.

I hope this helps 😉

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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