Help Wizard

Step 1


Family premium data

Family premium data

I created my Spotify account with Fb, and my Facebook info is the same as the one in the premium family plan, but still can't get in Because they can't verificate that I live in the same house has everyone else. And when it ask me the info of the plan I put the exact same info as the others and I'm the only one who can't do Join.

1 Reply

Hey @EverardoRB, welcome to the community!


Right now, all family members must live in the same physical address to join the plan, as stated on Spotify's T&Cs.


If you don't live in the same address and the account can't join the plan, you can still get a regular Premium subscription.


Let me know how it goes.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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