Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184470 Views
- 116 replies
- 12 likes
- 184470 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20969 Views
- 28 replies
- 4 likes
- 20969 Views
- 28 replies
- 4 likes
Hacker
Someone else is using my account. A really annoying person... (sometimes interrupting every single song).i need help
- Someone else is using my account. A really annoying person... (sometimes interrupting every single song). i need help
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- Composer
- 272 Views
- 1 replies
- 0 likes
- 272 Views
- 1 replies
- 0 likes
Superuser Contribution [HELP] Why they charged me ??
So, i wanted to ask for help or mabe even spotify's staff, so i wanted to buy premium for students i entered my info and pressed continue than another window popped up about stdent verification all that stuff, so i wanted to know more about that, whe...
- So, i wanted to ask for help or mabe even spotify's staff, so i wanted to buy premium for students i entered my info and pressed continue than another window popped up about stdent verification all t...
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- Casual Listener
- 265 Views
- 2 replies
- 0 likes
- 265 Views
- 2 replies
- 0 likes
Superuser Contribution Student Payment Error
Had an error with my card so re did the subscription payment info however, it says that I am a premium student (great coz I am and have been for a few months!). But.. its says ill be charged $11.99AUD instead of the student rate?System error?
- Had an error with my card so re did the subscription payment info however, it says that I am a premium student (great coz I am and have been for a few months!). But.. its says ill be charged $11.99AU...
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- Roadie
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
cost?
I can not find the cost of Spotify anywhere on the site. It looks like I have to sign up for a trial before I can get any inofrmation of the cost and by then I have already given my credit card? I don't think so. Where is a list of the cost of a sing...
- I can not find the cost of Spotify anywhere on the site. It looks like I have to sign up for a trial before I can get any inofrmation of the cost and by then I have already given my credit card...
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- Spotify Star
- 326 Views
- 2 replies
- 0 likes
- 326 Views
- 2 replies
- 0 likes
use downloaded music for project
Are we allowed to use downloaded music for a slideshow project for family to put on youtube?
- Are we allowed to use downloaded music for a slideshow project for family to put on youtube?
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- Spotify Star
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Free premium offer 0,99 for 3 months
I want to buy 3months for 0,99, but I already used 1 free week.I can still use this offer?
- I want to buy 3months for 0,99, but I already used 1 free week. I can still use this offer?
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- Newbie
- 735 Views
- 4 replies
- 1 likes
- 735 Views
- 4 replies
- 1 likes
Paguei mas não está liberado meu Spotify Premium
Aderi ao plano premium estudante universitário, o valor foi cobrado corretamente, porém não tiver nenhum retorno muito menos a liberação na minha conta.
- Aderi ao plano premium estudante universitário, o valor foi cobrado corretamente, porém não tiver nenhum retorno muito menos a liberação na minha conta.
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- Spotify Star
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Gift Card not renewing
Hi.I recently got spotify premium on my phone this December during the three months for $0.99 by using a gift card. Of course, today that time ran out. When I went back to renew it, I remembered i still had around $60.00 on my gift card, however i ca...
- Hi. I recently got spotify premium on my phone this December during the three months for $0.99 by using a gift card. Of course, today that time ran out. When I went back to renew it, I remembered i ...
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- Not applicable
- 277 Views
- 3 replies
- 0 likes
- 277 Views
- 3 replies
- 0 likes
Charged $120 on first month
I dont know what to do. I just switch from Apple Music to spotify, and I'm supposed to have the first month free, but my bank has been charged $120. I am livid. I should have never left Apple..I dont know how to contact Costumer Service at all, and i...
- I dont know what to do. I just switch from Apple Music to spotify, and I'm supposed to have the first month free, but my bank has been charged $120. I am livid. I should have never left Apple.. I do...
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- Not applicable
- 421 Views
- 1 replies
- 0 likes
- 421 Views
- 1 replies
- 0 likes
Amex Serve and Student discount
I have been trying for the past few days to sign up for premium for students. Whenever I click on "Student Discount" it takes me straight to checkout(Without making me verify my student status). I then proceed to attempt to checkout(Even though I kno...
- I have been trying for the past few days to sign up for premium for students. Whenever I click on "Student Discount" it takes me straight to checkout(Without making me verify my student status). I th...
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- Not applicable
- 524 Views
- 1 replies
- 0 likes
- 524 Views
- 1 replies
- 0 likes
Cannot access Hulu
I have signed up for the student premium on spotify. But when I go the the account overview page I don't have the "activate hulu" link anywhere on my page.Can someone help out?
- I have signed up for the student premium on spotify. But when I go the the account overview page I don't have the "activate hulu" link anywhere on my page. Can someone help out?
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- Not applicable
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Solved!! I deleted Facebook and lost Premium
I am writing this 'cause I didn't find any solution anywhere.I have always used to log in with Facebook, and always paid for Premium service. I have decided to remove my Facebook account, and now I am not able to access it anymore, but when I try to ...
- I am writing this 'cause I didn't find any solution anywhere. I have always used to log in with Facebook, and always paid for Premium service. I have decided to remove my Facebook account, and now I...
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- Community Legend
- 310 Views
- 1 replies
- 0 likes
- 310 Views
- 1 replies
- 0 likes
Premium
I just signed up for premium for students. I noticed that 10.**bleep**, the cost for premium, is pending in my account. Will it reduce to 4.99 once my student information is verified?
- I just signed up for premium for students. I noticed that 10.**bleep**, the cost for premium, is pending in my account. Will it reduce to 4.99 once my student information is verified?
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- Community Legend
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
PAYMENT
Spotify was charged to my credit card twice I mean the payment, but my account has not been activated tu premium.
- Spotify was charged to my credit card twice I mean the payment, but my account has not been activated tu premium.
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- Community Legend
- 284 Views
- 2 replies
- 0 likes
- 284 Views
- 2 replies
- 0 likes
Can't use my 7 days premium through globe carrie
I already pay 49 Pesos for 7 days Premium but it didn't activate. What should I do? Help please!
- I already pay 49 Pesos for 7 days Premium but it didn't activate. What should I do? Help please!
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- Community Legend
- 346 Views
- 1 replies
- 0 likes
- 346 Views
- 1 replies
- 0 likes
Subscription as a Student
Hi Community!I'm a student and at the moment i pay 9.99€ per month. But normally it just should be 4.99€but i don't know where I should send my StudyID to. Can you help me? Cheers Ken
- Hi Community! I'm a student and at the moment i pay 9.99€ per month. But normally it just should be 4.99€but i don't know where I should send my StudyID to. Can you help me? Cheers Ken
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Von Premium zu Family wechseln - Kosten? Abo kündigen?
Hallo, ich würde gerne von meinem bestehenden Premium Account auf Family wechseln. Muss ich dazu vorher meinen bestehenden Account kündigen? Muss ich dann 1 Monat lang beide Accounts paralell bezahlen? gibt es sonst etwas zu beachten?`vielen Dank!
- Hallo, ich würde gerne von meinem bestehenden Premium Account auf Family wechseln. Muss ich dazu vorher meinen bestehenden Account kündigen? Muss ich dann 1 Monat lang beide Accounts paralell bezahle...
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- Spotify Star
- 3412 Views
- 1 replies
- 0 likes
- 3412 Views
- 1 replies
- 0 likes
Charged twice
I have been charged twice by spotify. One premium cahrge (fine) but another $5.99 charge! I tried to get onto the student premium but apparently didn't satisfy the criteria, yet I have been charged the student price as well as the normal premium?? I ...
- I have been charged twice by spotify. One premium cahrge (fine) but another $5.99 charge! I tried to get onto the student premium but apparently didn't satisfy the criteria, yet I have been charged t...
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- Community Legend
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
I was charged $14.99 even though spotify has no access to my bank information
Just as the title says. I don't know how the company got ahold of my information but i was charged using my debit card and i've never used it on a shady website nor have i given it to random people. I don't know what service or what have you costs 14...
- Just as the title says. I don't know how the company got ahold of my information but i was charged using my debit card and i've never used it on a shady website nor have i given it to random pe...
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- Spotify Star
- 347 Views
- 1 replies
- 0 likes
- 347 Views
- 1 replies
- 0 likes
Fido Spotify troubles
Fido has advised me to contact Spotify, I keep trying to add Spotify to my monthly phone plan but it keeps kicking it off.
- Fido has advised me to contact Spotify, I keep trying to add Spotify to my monthly phone plan but it keeps kicking it off.
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- Spotify Star
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes