Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I bought samsung s23 ultra from flipkart and i got a coupn of spotify 12 months membership of 699 for free
But when i am using the coupon on my spotify account its saying me to pay 699 for 12 months membership.
Why its asking me to pay money when i have the free coupon.
Giving me "Sorry, you are not eligible for that plan. Here are some other ways to get Premium." error after entering my 12M Flipkart coupon code. The link I am using: https://www.spotify.com/in-en/ppt/flipkart-12-for-x/redeem/
Please help me to resolve this issue.
Thanks.
Hey folks,
Thanks for posting in the Community and letting us know about your experience.
Lets take a look into this together. Our Stars Maxim and Luan have mentioned in this thread how eligibility works, but we thought it prudent to lay out how Offers work with Spotify.
Spotify Premium offers such as this one fall subject to a few qualifying circumstances in order for them to be used. In the case for the Flipkart promotional offer it can fall into either: 12-month for the price of 6 months or alternatively 3-month for the price of 1, based on the device that was purchased.
Customers must fall into one of these groups In order to be eligible to redeem these offers:
- Customers who haven't taken a trial or used Spotify Premium before
- Customers who have taken a trial (directly with Spotify or through a Partner), but have reverted to free
You can check the Terms and Conditions of every type of service that Spotify provides, you can read more about them here.
Hope this cleared things up, the Community remains here for any questions that might come up.
Cheers,
They are just making fun of us. Code shows INVALID
Mila?
My money got deducted and the premium didn't start.
Sorry, you are not eligible for that plan. Here are some other ways to get Premium.
This message is appearing, when try to redeem the code
I'm also trying to activate the recieved code from Flipkart but didn't find any option in Spotify app If any one can help me to do that
I have tried but this process is not working. What should I do?
Worst plan with Flipkart free Spotify premium it's cheating
I am facing same issue
I purchased a new phone and got a new code but why can't I put it to use. This is such a scam
Me toom.its a scam
Hi team,
How to claim Flipkart redeem code for 12 month subscription. Kindly help him.
I just want say some of also doing business offering subscriptions and this offer makes zero sence. I see this 699 offer even without any coupon code why would you provide such an offer when you're actually not giving a offer. I have a premium account my self and I got this offer with iPhone purchased from Flipkart for my girlfriend 1 years ago and I paid ₹699 thinking the same like 119x6 so it's cheaper but i checked multiple times this 699 offer is available even without any coupon code and today I see the same offer from Flipkart with my purchase and here I am. So yes I can understand what's happening here but wouldn't recommend anyone unless you're sure you will use Spotify for next 12 months. Myself switched to yt premium so most likely not switching back.
This is biggest scam in flipkart
Recently iam purchase poco x6 neo 5g mobile but flipkart said
Complementary spotify 699 /12month but unfortunately this coupon code not working
In spotify 699 flipkart link "sorry your not eligible for that plan". Iam try to call many times but not satisfied.
I do fall under the specified category but still it shows to pay the amount of 699. Please help.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…