For Payback

[grandmaster55]

its my ref no:02107221502

i didnt buy anything about spotify but its took automaticly itself. 

i request payback please.

[WheresLee · Accepted solution]

Hey @grandmaster55,

I'm assuming you're saying that your account is now premium, but you did not purchase it. If this is so, you should have received an email with your receipt, which also contains a link with contact information where queries such as these can be answered 🙂

https://support.spotify.com/au/contact-spotify-support

[sakura08]

Hi there,

Welcome to the community!

I'd suggest you to contact Spotify directly through their Contact form, so they can check your account from their end.

You may also reach them through their twitter account @SpotifyCares, or through their Facebook page.

I'm sure they'll be happy to assist you there. Have an awesome day 🙂

P.S. I'm not a Spotify employee

If this post solved your issue - Accept it as a solution. If you like my post - Please add likes to it.

[shelby1213]

i also have this ref. 1937310924

i didnt purchase on spotify but still its paying for someones account. pls i need to clear my credit card. pls remove it from anothers spotify account