Plan
Free/Premium
Country
Malaysia
Device
(Samsung Galaxy J7 Prime)
Operating System
(Android)
My Question or Issue
Since I'm a student with no credit card, my source of Spotify Premium has been through the gift cards at my local 7-Eleven but the card I bought today has not allowed me to redeem my Spotify Premium and it has repeatedly claim that the code is invalid. I buy a gift card every month on time so I do not have to re-download all my songs again but I have exceeded the time and my account is no longer premium. I honestly don't see the point of going all the way to buy another card if this doesn't work anymore eventhough I use Spotify on a daily basis.
Hey @user-removed, and welcome to the community.
Hope you're doing great!
Sorry to hear this. Let's check these things first to make sure you're entering this code correctly.
If none of that above helped, could you try redeeming your gift card using a different browser or incognito mode? If you're still having trouble, please send me a screenshot of the error message being shown (make sure to hide sensitive info when posting to the community).
Let me know how this goes 🙂