Gift Card link not working.

[Watsy]

When I logged into Paypal there was an offer on their site for a gift card, 12 months Premium for the price of 10 so I decided to purchase it. (£99) The problem is when I got the gift card and click on the link to view the activation code it takes me to a Paypal page which tells me. "We're sorry. This is not a valid claim link." I've sent Paypal a message telling them of the problem but I thought I'd ask here in case it's a problem with the Spotify side of things.

Plan

Premium

Country

UK

EDIT: Update and the problem has been resolved. For some reason when I click on the link from my desktop PC it tells me the link isn't valid but when I forwarded the email to my phone the link worked. Strange but happy with the outcome.

[Watsy]

When I logged into Paypal there was an offer on their site for a gift card, 12 months Premium for the price of 10 so I decided to purchase it. (£99) The problem is when I got the gift card and click on the link to view the activation code it takes me to a Paypal page which tells me. "We're sorry. This is not a valid claim link." I've sent Paypal a message telling them of the problem but I thought I'd ask here in case it's a problem with the Spotify side of things.

Plan

Premium

Country

UK

EDIT: Update and the problem has been resolved. For some reason when I click on the link from my desktop PC it tells me the link isn't valid but when I forwarded the email to my phone the link worked. Strange but happy with the outcome.

[Billy-J · Accepted solution]

Hey @Watsy, and welcome to the community.

Hope you're doing great! 

I saw that you edited the post saying that this is resolved. 

I'm very glad to hear this. If you ever need help with anything else, you can always reply here or start up a new thread and the community will be happy to help.

Have a nice day  

[Billy-J · Accepted solution]

Hey @Watsy, and welcome to the community.

Hope you're doing great! 

I saw that you edited the post saying that this is resolved. 

I'm very glad to hear this. If you ever need help with anything else, you can always reply here or start up a new thread and the community will be happy to help.

Have a nice day