Gift Cart Problem

[dominikradomski]

Hi!

I bought six giftcards for 20PLN (one month subscription). I have already used four of them. The ones, which I tried to use aren't working. When I enter the code, a message is shown and it says: "Unfortunately, something went wrong. Try again.". I called the shop, where I bought them and they said that each of them was activated properly. Please help!

[kas0403]

Please chat online with a Spotify employee so they can look at your account details to resolve the issue. The link for the online chat: https://support.spotify.com/us/contact-spotify-support/?contact

Hope that helps.

Happy Listening!