Help: is it a spam email?

[Mapi1979]

Plan

Premium

Country

Italy

Device

Macbook Pro late 2012

Operating System

iOS 10

My Question or Issue

Hi everyone, I've just received an email that not ends "spotify.com", in which there is a Payment failure. They ask me to update and confirm my Premium payment details by 10th february 2021, otherwise I'll be charged closing costs of 49,90€.

I've checked my account and I've seen the payment has been done on 26th january 2024 correctly. If I click on the button at the end of this email (you don't see in this pic and says "renew your susbscription"), it redirects me on a site which URL is "https://spotify-fattura.com" very similar to the Spotify site (but I have to log in).

I think it's a fraud, but can you help me not to do a mistake?

Thanks

[kaworu_bloodpaw]

Hey @Mapi1979

This looks like a fraud email. Please follow these steps to report it to the Spotify Team.

[Mapi1979]

Thank you so much. I'm going to report immediately