Help with family plan

[Rashley]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I sent an invite for a family member to join my spotify account,  she received the email and tried accepting the add, but when she she clicked on it a message popped up on the screen saying " you can only change your family plan once a year " what does this mean ? And/or how can I fix this ?

[OneByBoo]

Hey there @Rashley,

thanks for posting !

The message presented should indicate that the user has already changed or transfered from one family plan to another during the current year and had reached a limit.

I'd suggest checking the Premium for Family terms and conditions here for further info.

Let me know if you have any more questions 😃