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Yeah I got Spotify premium just over 2 years ago didn't use it much and now it's not working it's just giving the basic but my husband can get why is that
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Let's try to troubleshoot this issue with you.

  • Check your subscription page. Your status should be Premium. 
  • If you're on Premium, try signing out and back into the app. 
  • If it says Free, check the receipt spotify sent to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

If you've tried all the steps above, please click here. It'll then take you through a survey to point you in the right direction.

 

Or you can head here so Spotify advisors can resolve this for you. 

 

Don't worry, they're the coolest people in the world!

 

 



Juana, your humble Spotify fan!
♫ If music be the food of love, play on. ♫

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