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How do I move my account from being billed by Vodafone to billed directly to me.

How do I move my account from being billed by Vodafone to billed directly to me.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hi @purelatitude,

 

Thanks for posting in the Spotify Community, and welcome!

 

If you currently have Premium with a partner company (such as Vodafone), you'll first need to cancel with them and wait for your current Premium with the partner company to end. You can go to Vodaphone's website to cancel your Premium subscription with them (find their contact details on your account page).

 

When your Premium time with Vodaphone ends, your Spotify account will switch to the free service. You can then to sign up for any Premium plan here, selecting a payment method of your choosing.

 

No worries, switching subscription plans won’t cause you to lose any of your playlists or saved music, and you'll only lose access to the Premium features of Spotify when your account is on the free service.

 

Feel free to read more about switching from a partner plan in this support article, and let me know if you have any other questions.

 

Have a good day!

AdamDamonSpotify Star
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