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I can’t enter card details to pay for a subscription

I can’t enter card details to pay for a subscription

I’m trying to resubscribe to a premium plan, but I when I click on the plan I want, the payment page does not include the input boxes in which I should ordinarily enter my card details and pay. It says “credit or debit cards” with the Visa and Mastercard logos, payment details, “buy now” and a disclaimer, but no “card name” “card number” “PIN” or anything of the sort. And when I click on “buy now” it’s just an unending processing thing (those three grey circles) that shows on my screen. I’ve tried on my iPhone 8 Plus and my HP computer and it’s the same thing. I’m in Nigeria.

2 Replies

Hey @toyosi ,


Thanks for coming to the Community.


Spotify is aware of difficulties with payments and purchases in Nigeria. As far as I know, this can also affect cards where it has previously worked.


You can check out the ongoing issue at 🙂

MaximSpotify Star
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I’m having the same issues too

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