I can't subscribe to spotify I get that message that I'm not eligible

[#1]

I always get this error message : Sorry, you are not eligible for that plan. Here are some other ways to get Premium.
But I can't subscribe to any premium forfait, since 1 month. I try more than two browsers, google, safari, etc, but doesn't work either.

[Maxim]

Hey there,

Thanks for reaching out.

Can you try it through this page: https://www.spotify.com/purchase/panel/no-trial?

Let me know how it goes 🙂

[steve1951]

I am having the same problem. I set up a new account. I live in Quebec, which I notice is not eligible for trials in the terms and conditions. The link that Maixm posted above still takes me to the same sign-up page, though. All the options show a 3-month trial, and all tell me I am not eligible.

[steve1951]

Forgot to mention, I have tried on different devices, browsers, cleared cache, etc already.

[The_Real_Nicky4]

the link doesn't work buddy i tried older link from past 2018-19 not working, can't do anything i have even create a brand new account and it not working you guys should work on something, because imma try to go somewhere else 

[Eni]

Hey there folks, 

Thanks for reaching out about this here in the Community.

Would you mind trying again from this link? Also, it's worth trying again while using a different internet connection. 

Let us know how it goes.

[TPP1991]

I am having the same difficulty. Getting the same generated message. I cancelled my subscription through iTunes and still nothing. None of the provided links in this thread are allowing me to upgrade. I just want to go to DUO. And what is messed up is that I was paying for an individual premium plan at the DUO price!!!

My subscription through iTunes doesn't fully expire for another 3 days. Do I have to wait until then to try to upgrade?

[MihailY]

Hey @TPP1991,

Thanks for posting in the Community.

Correct, if you have an active Premium subscription through iTunes, you'll need to wait for it to expire before you can start a new Duo one.

We hope this helps.