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I canceled my Spotify premium but it says i don't have it but it charged me and I still have premium

I canceled my Spotify premium but it says i don't have it but it charged me and I still have premium

After the end of my Spotify premium free trial I canceled my premium but but before i did without knowing my partner paid the for the subscription, and now my account is glitched. It says I canceled my premium but I still have premium and I don’t know if it is going to charge me anymore, it is passed the date it was supposed to cancel and I still have premium. I do not want to be charge anymore I cannot remove the payment information from my account because it says I canceled. 

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1 Reply

Hey there @ldylmsty

 

Thanks for reaching out - we’re here to help!
 

You can cancel your Premium plan any time with these steps.

  1. Log in to your account page
  2. Under Your plan, click CHANGE PLAN.
  3. Scroll to Spotify Free and click CANCEL PREMIUM.
  4. Continue through to the confirmation message. 

Your account page now shows the date your plan will change to Spotify Free. You can continue to use Premium features until then. When plan changes to Spotify Free, you can still log in, play tunes, and access all your saved music and playlists.

 

Hope this helps. Let us know how it goes. 

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