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I had headspace + spotify as premium plan, and now this is not valid anymore

Solved!

I had headspace + spotify as premium plan, and now this is not valid anymore

 

Plan - Spotify premium + headspace

Free/Premium - Premium

Country - Sweden

 

Device

All devices - Iphone 13 Pro & Macbook pro 2020

Operating System

MacOS Monterey 

 

My Question or Issue

For some reason my plan has been updated because i forgot to pay my subscription, but now after I have paid this it has changed. Before I had premium Spotify + Headspace together for 159 swedish krona. but now it only says spotify premium? why has this changed? Can i still get the other plan back? 

Reply

Accepted Solutions
Marked as solution

Hi there @Kiki28,

 

Thanks for the reply. 

 

The Spotify + Headspace bundle partnership was deprecated in September 2021. For Spotify Premium users who were still on the plan, we offered 12 months extra support for the plan. Since this offer has ended in September 2022, all existing Premium + Headspace subscriptions were automatically switched into Spotify Individual, like in your case. Unfortunately you won't be able to re-subscribe to Spotify Premium + Headspace, since the partnership promo is no longer available. 

 

This information was sent out by email somewhere between July and September 2021, informing users about it. I guess you might have missed it if you've previously marked emails from Spotify as Spam/ Junk.

 

You can go to your Account page's Notifications tab here and switch on Spotify News and Offers in order to get notified for any upcoming promo bundles like this one.

 

Hope this information clears things up.

 

 

AlexModerator
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5 Replies

I have the same problem. I had a combined Spotify Premium + Headspace account and all of a sudden my Headspace subscription was cancelled two days ago. Maybe Spotify doesn't offer this combined subsciptioon anymore but a heads up would have been nice.

Hey folks,

 

Thanks for reaching out in the Community.

 

Our Premium + Headspace bundle is no longer being offered to new subscribers, so if your account reverted to free, you won't have the option to re-subscribe for this offer.

 

We appreciate your feedback and we hope you'll continue using Spotify in the future.

 

Let us know if there's anything else we can help with.

MihailYModerator
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Hi MihailY, in my case the subscription was changed by Spotify, not by me. I still have the Premium account right now.

Marked as solution

Hi there @Kiki28,

 

Thanks for the reply. 

 

The Spotify + Headspace bundle partnership was deprecated in September 2021. For Spotify Premium users who were still on the plan, we offered 12 months extra support for the plan. Since this offer has ended in September 2022, all existing Premium + Headspace subscriptions were automatically switched into Spotify Individual, like in your case. Unfortunately you won't be able to re-subscribe to Spotify Premium + Headspace, since the partnership promo is no longer available. 

 

This information was sent out by email somewhere between July and September 2021, informing users about it. I guess you might have missed it if you've previously marked emails from Spotify as Spam/ Junk.

 

You can go to your Account page's Notifications tab here and switch on Spotify News and Offers in order to get notified for any upcoming promo bundles like this one.

 

Hope this information clears things up.

 

 

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Ok.. that's too bad, but thanks for your reply!

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