I have premium but cannot save songs. Iv tried everything. PLEASE help

[Joe_Bak]

Plan

Premium

Country

usa

Device

google pixel 2

Operating System

Android 9 

My Question or Issue

I have had premium for over a year and one day recently some of my features went away only on my phone. The main issue is I cant find my saved songs anymore.

I have logged out and back in on all devices, checked my facebook account, and that payments have gone through and it still doesnt work. I do not get adds though. can someone please help me as iv read through multiple threads in the community with no success

here are pictures of what it looks like

[Billy-J]

Hey @Joe_Bak, and welcome to the community.

Hope you're doing great! 

Could you try a clean reinstall of the app?

If that doesn't help, please provide me your device name, operating system, and app version.

Keep me posted 🙂