Announcements

Help Wizard

Step 1

NEXT STEP

I made a mistake

I made a mistake

Plan

Free/Premium

Country

 

Device

PC, iphone 6

Operating System

Windows 10, iOS11

 

My Question or Issue

 I made a mistake today, I grabbed and got spotify premium but on the wrong account as I made that with facebook which I WOULD want to connect to but not use as main account, I cancelled it but couldn't resubscribe on my new account because the premium is still on the other account. How am I gonna get those three months on my proper account now?

Reply
1 Reply

Hey @g_-sv38yrnyvj! Thanks for reaching out!

 

I recommend getting in touch with the Payments team using this form. They can take a look backstage and look further into this! Let me know if you have any other questions.

 

Thanks, have a great day!

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random