Invoicing

uikonimi

Everybody should check that spotify is invoicing you like they should. For me they are charging more than the contract says. I notified them over a month ago about this issue but they have not fixed it. It has been going on for over a year now. It is starting to look like they have malignant intentions in this fraudulent action and they don't plan on fixing it unless multiple people start threatening them with lawsuits.

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3 Replies

Novy

Hey there @uikonimi,

 

Thanks for reaching out here in the Community. We moved your post form the Chat section to the help boards as its content fits better here. 

 

We're sorry to hear that this is happening. We'd suggest reaching out directly to our Support team, as they'll be able to take a look at your account and give you more info about what might be happening. You can get in touch with them through any of these channels. 

 

If anything else comes up, the Community will be here. 

 

Cheers.

NovyModerator
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uikonimi

I reached out to your support team and Escalations over a month ago and there has been no resolution. They also have not answered any messages for two weeks now. If I don't hear back from you I will be filing a lawsuit

uikonimi

@Novy as there has been no development on the matter I will take spotify to court.

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