Looped in subscription


Looped in subscription


Hi there,

after my free period expired I'd like to subscribe for family premium. When I click on the subscriptopn and  choose paypal it forwards me to paypal for payment.


In Paypal then, when trying to pay, it tells me that I allready have used 3 months for free, but off course  I can subscripe without the trial period. When I confirm I get in loop. It allways reminds me that I cant go for the trial period and Icannot end the subscription.


I tried it on my mobile as well as on the laptop.


nice way to keep costumers from ordering 😉 

1 Reply

Re: Looped in subscription

Rock Star 23
Rock Star 23

Hey @Muadib74, thanks for reaching out to the Community!


Could you try getting Premium Family by going here and selecting your plan?


Let me know how this goes!

Billy-JRock Star 23
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