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Multiple accounts

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Multiple accounts

Hi, it looks like I have been getting charged $10 two times a month for several months and I only use one account. How can I fix this or delete one of the accounts associated my credit card if there are multiple accounts attached to it? 

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Hey @Mcmendoza10, welcome to the Spotify Community!

 

If you believe you're eligible for a refund, all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

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Marked as solution

Hey @Mcmendoza10, welcome to the Spotify Community!

 

If you believe you're eligible for a refund, all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

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