Help Wizard

Step 1


My accounts not working

My accounts not working

I have a student discount I brought a new phone the other day and now my premium isn't working
6 Replies

Hello @Jess1marshall,


Please can you check if your premium is active. You can do this here:

I think so I be sent a pic

Can you take a screenshot of the account overview screen, I will be able to tell you if it is active or not ๐Ÿ™‚

How do I get to tht

What device are you using?

Vodafone smart ultra 7

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