Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Family Problem

Premium Family Problem

Hi, I have a premium family account, and my WIFE got disconected, and now it dont let her in anymore, saying that she doenst live with me........SHE LIVE and SLEEP with me everyday in the same address, that is just nonsense! I expect this to be solved asap.

 

Thanks

Reply
1 Reply

Hello @vitordore,

 

Sorry to heae you are having issues with your Spotify accuont.

 

I recommend contacting Support about this issue, you can do this via Twitter (@SpotifyCares) or on the online contact form. They can look into this issue backstage.

 

Keep me posted 🙂

Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random