Announcements

Help Wizard

Step 1

NEXT STEP

My adress

My adress

 

I have Premium for the family. Living in the Czech Republic, Prague

I am the Owner and I added 5 more people (members) to my Spotify family. But recently 4 members were removed from my subscription because their address did not match with my address.

The whole problem is I am not sure what address I filled in when I signed up. Where can I find what address did I fill in??? So other members can join Premium for the family.

They filled in the address we are living at, but the Spotify will not accept it. I might have made a mistake while filling in my address.

PLEASE tell where can I find what address did I fill in while signing up. I expect to find my address in the account settings, but it is not there...

Thank you.

Reply
1 Reply

Hey @Lo53, and welcome to the community.

Hope you’re doing great!

 

I understand your concern. Right now, it isn’t possible to change your address. I‘d recommend checking out this support article under ‘Change Address’. 

 

I hope this helps. Have a nice day 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random