My payment didn’t work

31b6tamtkemen4z3mftx · 2025-05-09

I just paid my subscription by fawry but the payment not accepted yet so i need help and i have the transaction details

Plan

Free/Premium

Country

egypt

Device

(iPhone 12)

Operating System

(iOS 18)

My Question or Issue

Bittencourt · 2025-05-09

Hi @31b6tamtkemen4z3mftx, and welcome to the Community.

My first suggestion is that you wait at least 24 hours to see if that payment is processed.

Also, double check your Fawry Reference Number/Transaction ID, payment date, amount paid, and your Spotify account email or username.

So if you've just paid the subscription, let me know by tomorrow if that went through so we can see what to do next 🙂

BittencourtSpotify Star

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