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Necesito ayuda

Necesito ayuda

Necesito cancelar una cuenta premium pero no recuerdo el usuario y la contraseña. Y en el telefono que tenia la aplicacion ya no lo tengo

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1 Reply

Hey @Lidiaquinteros, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

 

For now, you can try entering all of your email addresses here to see if you can find the email address linked to your account so you can reset your password.

 

After resetting your password, log into your Subscription Overview to cancel your subscription.

 

Hope that helps 🙂

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