Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Need to cancel a channel subscription please help

Need to cancel a channel subscription please help

I’m subscribed to the sleepy bookshelf premium, snuggle premium, get sleepy premium, deep sleep sounds premium. I don’t know how I got them and I don’t want them - how do I cancel ?
Reply
1 Reply

Hey there,

Thanks for posting on the Community!

These podcasts that you mention are not offered through a direct subscription at Spotify. We had a look into this, however, and we see that they are offered in plans via Supercast. 

 

Supercast is a podcast subscription platform where creators let people pay for their content, and all transactions including cancellations are handled on their end. Spotify acts only as the playback platform for these podcasts. So, if you would like to cancel them, you can get in touch with Supercast who will be able to help you further. You can find more info on their website here.

 

We hope this clears things up 🙂 Cheers!

MariaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts