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Notifications about getting Premium, but I already have Premium Family

Notifications about getting Premium, but I already have Premium Family

Plan

Premium Family

Country

Netherlands

Device

Nokia 8

Operating System

Android 9

 

My Question or Issue

I have a Spotify Premium Family account, but I keep getting annoying push notifications on my phone about trying Spotify Premium for only 9.99/3m. I have already verified that I am logged in with the right user on my phone. Can you fix this?

Reply
1 Reply

Hey there @pnothy!

 

Thanks for reaching out to us and welcome to the Community!

 

Can you send us a screenshot of the messages that you get so that we'll be able to investigate further?

 

We'd also recommend checking your notification settings and logging out > restarting your device > logging back in to make sure everything is synced up.

 

Let us know how you get on! We'll be here in case you have any further questions.

ElenaModerator
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