Announcements

Help Wizard

Step 1

NEXT STEP

Notifications about getting Premium, but I already have Premium Family

Notifications about getting Premium, but I already have Premium Family

Plan

Premium Family

Country

Netherlands

Device

Nokia 8

Operating System

Android 9

 

My Question or Issue

I have a Spotify Premium Family account, but I keep getting annoying push notifications on my phone about trying Spotify Premium for only 9.99/3m. I have already verified that I am logged in with the right user on my phone. Can you fix this?

Reply
1 Reply

Hey there @pnothy!

 

Thanks for reaching out to us and welcome to the Community!

 

Can you send us a screenshot of the messages that you get so that we'll be able to investigate further?

 

We'd also recommend checking your notification settings and logging out > restarting your device > logging back in to make sure everything is synced up.

 

Let us know how you get on! We'll be here in case you have any further questions.

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts