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Overcharged!!!

Overcharged!!!

Avatar of Steffink1
Casual Listener
2018-04-19 10:59 PM

I've just been going over credit card statements and there are a bunch of double charges, I'm being charged 2x a month, 5 days apart. How do a apply for a reimbursement?

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4 Replies

Avatar of entreri9
Newbie
2018-04-20 12:09 AM

I have been on a family plan for over a year and just noticed on my statments that my account is still being charged 10.99 a month for as far back as I can see. I would also like to know where I can request a reimbursement?

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Avatar of Steffink1
Casual Listener
2018-04-20 12:16 AM
I managed to get live chat help somehow-no exactly sure how I got to the
page, follow help links till it pops up. They need screenshots of the
charges to your card/account and they'll sort it
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Avatar of
Not applicable
2023-02-12 11:45 AM
Me cobraron de más.
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Avatar of Vasil
Moderator
Moderator
2023-02-14 11:23 AM

Hey there!

 

I hope you don't mind us replying in English, it's the official Community language.
I'm assuming you might have two active subscriptions at the same time on different accounts.
Check the replies above and this FAQ article for more info 🙂

 

Tip: An FAQ about locating any potential secondary accounts can be found here!

VasilModerator
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