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PIN on gift card not readable

PIN on gift card not readable

My gift card, which I received from a friend and therefore do not have a receipt for, of $30 USD had two characters of its PIN scratched off while I was trying to read it. Now, the PIN is unreadable and I cannot redeem the gift card for anything. Any way I am able to salvage this and still redeem the card?

Plan

Premium

Country

USA

Device

(iPhone 7)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
3 Replies

Hey @Dawsc99, thanks for reaching out to the Community!

 

Can you try following these steps > Not working? section? From there, there should be an option to get in touch with Customer Support to get further help. I would highly advise to get some sort of proof of purchase for that gift card so that Spotify can verify.

 

Hope this helps!

Billy-JSpotify Star
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Got it figured out with the folks on their twitter support page, preciate the help!

Hey @Dawsc99,

 

You're welcome! I'm happy to hear everything is good to go. If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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