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Hi,

 

I have to change my payment details but I forgot my password and I dont use the e-mail address anymore. What should I do?

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1 Reply

Hey @swasse,

Apologies for the late reply, but maybe I can still help 🙂


I'm sorry to hear this!
There's some info on logging in at https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/
If you can no longer access the email on your account however, I'd recommend reaching out to Support one of the below ways:
Email: https://www.spotify.com/about-us/contact/contact-spotify-support/
Twitter: https://twitter.com/SpotifyCares
Facebook: https://www.facebook.com/SpotifyCares
They'll be able to take a look backstage

 

Have a nice day!

Luke

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