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Payment fraud

Payment fraud

My Question or Issue, 

Why have I been debited thrice by spotify? 

Spotify keeps taking my money even after subscription has been made and I had to remove my card( cancel premium).

So someone explain to me, cause I want my money back.

 

Reply
1 Reply

Hey @Babyjunea,

 

Thanks for posting on the Community and welcome 🙂
 

It's possible that you signed up for Premium on more than one account by mistake. Try signing in using any information you frequently use online to check if that’s the case.

 
Note: Keep in mind there are a few ways to sign up, e.g. with email, phone number, Facebook, Apple, or Google. Try logging in with these to find out if you may have other accounts.


Additionally, take into account you can always contact our Customer Support team. They can help you verify the charges you've been receiving. You can find out how to contact them here.
 

Hope this clears things up. If you have any questions or need a hand with anything else, we're always a post away.
 

Cheers!

AlejaRModerator
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